We have delved deep into the world of vegetation management in the utility industry with our latest blog post. In this comprehensive piece, we have enlightened the significance of efficient vegetation management for uninterrupted power supply and explore how cutting-edge technologies are revolutionizing the field.
Discover the boundless possibilities of mixed reality in utility field services! Dive into our comprehensive blog post to explore the extensive potential of this transformative technology. Let's join hands and embrace the power of mixed reality to shape a future where safety, efficiency, and quality of work in the utility industry reach new heights.
Field service management is crucial for energy and water providers. In this blog, we uncover how digital platforms and technological interventions are redefining utility field services.
The world of technology is constantly evolving, and it’s no different for utilities. If they want to stay ahead of the game, they need to adapt to the times. Introducing our top-of-the-line Digital Field Workforce Experience (WX) Platform - SmartWX for field service management (FSM). SmartWX is built to offer intelligent scheduling and dispatching capabilities, efficient field service management, and customer engagement - all in a single integrated platform powered by AI/ML.
With over a century of delivering electricity and water services to millions of customers each day, the utility industry is a model for efficiently delivering complex products and services at scale. Today’s emerging complexities within the utility industry have dictated the need for reliable, safe, and affordable services while balancing the need to reinvent how these services are delivered (all while keeping customers engaged).
Consider this-
Are you familiar with the story of the ferocious Lernaean hydra? A story that has parallels in today’s day and age for utility field services.
The energy and water providers have their own Pandora’s Box, filled with growing industry challenges, rising consumer demands and operational roadblocks. Can energy and water providers tackle these challenges and close the Pandora Box for good?
Dynamic scheduling and dispatching sits at the intersection of customer experience and utility field service management (FSM). In this article we explore how it improves customer experience, enhances field service management and drives greater efficiencies for the utility field workers.
We are witnessing a revolution in the utilities are reimagining their business – from interacting with customers to managing their physical assets and bringing technology into the workforce. How can utilities bring all of these together? With the power of connected digital platforms.
