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  • Orchestrate Seamless Omnichannel Customer Experiences across Every Touchpoint
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  • Transform Core Business Operations by Unifying Customer Data, Business Processes, and Agent Workflows
  • Integrate Systems and Data across the Utility Ecosystem to Simplify Operations and Accelerate Digital Transformation
  • Power the Next-Generation Grid Experience through Connected Operations, Customer Intelligence, and DER Integration
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PowerUnlocking the Digital Value for Power Providers, Globally GasDigitally Transforming Operations for Gas Providers WaterCharting the Digital Transformation Journey for Water Providers Energy RetailerReimagining the Retail Energy Experiences with AI Platforms SolarAdvancing Solar Power with Powerful AI Platforms eMobilityTransforming eMobility & Energy Management with AI Platform Citizen ExperienceDriving Innovation for Cities and Municipalities to Deliver a Connected, Intelligent Future Communication ServicesBuilding Intelligent Experiences for Communication Service Providers

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About UsThe Leading AI Platform Provider for Energy & Utilities Our ImpactTransforming Energy & Utilities with Connected Vertical AI Platform Delivering Intelligent, End-to-End Digital Experiences NewsroomExplore the Recent News, Accolades, Recognitions and Upcoming Events Thought LeadershipComing Straight from Industry Experts, We Break the Clutter for You with our Thought Leadership Content CareersWe are Looking for Skilled and Innovative Individuals to Help us Shape the Future PartnersNurturing Strategic Partnerships to Co-Innovate Best-fit Technology and Business Solutions for the Industry Our TeamDedicated to Driving Change, our Leadership Team Brings Deep Domain Expertise to Accelerate Utility Business Value

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WE3 Global AI Summit 2026 | Las Vegas, 10 to 12 November | Where global energy, water, and gas leaders meet the next era of People + Vertical AI | Reserve Your Spot
Smart Meter Management Smarter Processes for Smart Meter Implementation and Utilization smart meter plateform Talk To Us

Millions of smart meters mean a barrage of data. Ensuring proper maintenance, streamlined rollout, managing all the meters and making use, individually and collectively, of all the data that comes from smart meters can be an enormous task. But with the right innovative digital platform, this challenge can be met cost-effectively and efficiently. Utility businesses are looking to SEW to help them manage and control their smart meters.

We are meeting their needs through SMW’s Meter Management Platform, a high-performance digital platform powered by AI, ML, and analytics, that helps utilities manage smart meters with the right intelligence. The cloud-based platform provides a flexible and scalable approach to utilities that can evolve and adjust as the ecosystem evolves. Empower your field workforce and customers as you deploy smart meters and make the most of them.

Simplifying Smart Meter Management with Streamlined Processes smart-meter
icon1 Multi-utility support (power, gas, water, heat, etc.) all in one platform with extensive reporting and statistics for faster & intelligent decision-making icon2 Enjoy connected customer and workforce experiences with seamless integrations with CX Platform. Empower customers with right engagement & capabilities to make the most of smart meter rollout icon3 Manage work orders and smart meter rollout to assign, schedule, and complete tasks from anywhere icon4 Provide bidirectional communication across channels with customers and field workforce on status updates every step of the way smart-meter SmartMeter bg image
smart-meter bottom1 Automatically route and prioritize tasks, track field worker and equipment with AI/ML powered tech-en-route capabilities Bottom2 Manage meter and equipment procurement, inventory management and warehousing, logistics, warranty and repair bottom3 Enable streamlined field management, work order management, and resource scheduling and allocation bottom4 Ensure meter maintenance through installation management, repair, and replacement Mid Bottom hero
Platform Benefits Increase control with real-time information benifit1 Reduce operating costs and improve business processes and workforce productivity benifit2 Enhance data accuracy and decision-making benifit3 Ensure the safety of field workers, customers, and the public benifit5 Meet customer expectations and enhance field workforce experience benifit6 plateform Realize the benefits of smart grid investments benifit4

Industry Insight and Thought Leadership

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    Rated a Major Player Worldwide by IDC for Utilities Field Service Management

    SEW has been positioned as a Major Player in the IDC MarketScape: Worldwide Utilities Field Service Management Solutions 2022 Vendor Assessment. This recognition underlines its unique strength to prov...

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  • Racetothe

    Race to the Future of Field Service

    We are witnessing the need to build a resilient business model aggressively and innovatively. In this whitepaper, we follow the core of the WX transformation, the driving factors, and where WX is head...

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  • perfect

    Perfecting First Impressions for Perfecting Customer Delight

    Utilities need to shift from a reactive way of working to a more forward-thinking, interactive customer engagement. This document explores why modernizing utility field workforce services is essential...

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  • Ripple

    Ripples of Change

    Companies reap numerous benefits from field service management. While realized to different degrees in various industries, these benefits are relevant for all. Let’s look in greater detail at the te...

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