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Energy Industry Innovation Award

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Smart Damage Assessment Proactive and Predictive Assessment of Emergency Events for Reliable Service Delivery Damage Assessment plateform Talk To Us

Predicting a service disruption, understanding the severity, and responding to an emergency event can be challenging for a utility. Leverage SEW’s Smart Damage Assessment platform to efficiently capture data, automate the operational processes, and provide field workforce and back-office staff with advanced situation awareness for damage assessment and immediate service restoration.

Leverage Predictive Damage Assessment Platform to Enhance Service Reliability damage-assessment
Aggregate data from the field, create work orders, schedule and dispatch workers to fasten the damage restoration process Aggregate data from the field, create work orders, schedule and dispatch workers to fasten the damage restoration process Optimize field workforce assignment based on accurate identification of damage types Optimize field workforce assignment based on accurate identification of damage types Ensure seamless communication with field workers via mobile app and web-based application to make immediate, informed decisions on a restoration plan. Ensure seamless communication with field workers via mobile app and web-based application to make immediate, informed decisions on a restoration plan. Be connected even when offline for improved information transparency Be connected even when offline for improved information transparency damage-assessment Damage Top Leverage pre-built and customizable templates of damage assessment surveys for efficient data capturing Build connected customer-workforce experiences by streamlining outage restoration information Leverage pre-built and customizable templates of damage assessment surveys for efficient data capturing Build connected customer-workforce experiences by streamlining outage restoration information
damage-assessment Enable live data validation for error-free data collection Enable live data validation for error-free data collection Determine crew locations in real-time to optimize restoration strategy Determine crew locations in real-time to optimize restoration strategy Leverage interactive dashboards to identify outage event, manage assessment for a proactive response Leverage interactive dashboards to identify outage event, manage assessment for a proactive response AI / ML enabled Customer Behavioral Analytics AI/ML powered damage and restoration reporting and analytics for comprehensive damage assessment in utility service area AI/ML powered damage and restoration reporting and analytics for comprehensive damage assessment in utility service area Damage Bottom Allow seamless integration with utility back-office systems and third-party software applications Allow seamless integration with utility back-office systems and third-party software applications
Platform Benefits Faster Service Restoration Faster Service Restoration Improved Estimated Restoration Times Improved Estimated Restoration Times Enhanced Operational Efficiency Enhanced Operational Efficiency Enhanced Worker Safety Enhanced Worker Safety Reduced Service Cost Reduced Service Cost Improved Customer Satisfaction Improved Customer Satisfaction plateform Streamlined Work Order Management Streamlined Work Order Management Multi-device Support Customized for User Experience Multi-device Support Customized for User Experience