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  • Orchestrate Seamless Omnichannel Customer Experiences across Every Touchpoint
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PowerUnlocking the Digital Value for Power Providers, Globally GasDigitally Transforming Operations for Gas Providers WaterCharting the Digital Transformation Journey for Water Providers Energy RetailerReimagining the Retail Energy Experiences with AI Platforms SolarAdvancing Solar Power with Powerful AI Platforms eMobilityDriving Innovation for Cities and Municipalities to Deliver a Connected, Intelligent Future Citizen ExperienceDriving Innovation for Cities and Municipalities to Deliver a Connected, Intelligent Future Communication ServicesBuilding Intelligent Experiences for Communication Service Providers

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About UsThe Leading AI Platform Provider for Energy & Utilities Our ImpactTransforming Energy & Utilities with Connected Vertical AI Platform Delivering Intelligent, End-to-End Digital Experiences NewsroomExplore the Recent News, Accolades, Recognitions and Upcoming Events Thought LeadershipComing Straight from Industry Experts, We Break the Clutter for You with our Thought Leadership Content CareersWe are Looking for Skilled and Innovative Individuals to Help us Shape the Future PartnersNurturing Strategic Partnerships to Co-Innovate Best-fit Technology and Business Solutions for the Industry Our TeamDedicated to Driving Change, our Leadership Team Brings Deep Domain Expertise to Accelerate Utility Business Value

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Energy Industry Innovation Award

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Smart Wearables Powered by AI/ML

Empower Your Field Operations with Smart Wearables for Hands-Free Efficiency and Connectivity

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Revolutionize Field Operations with AI and Smart Wearables

Enhance field operations with SmartWX™ Smart Wearables, enabling hands-free productivity, real-time collaboration, and secure data capture. Advanced sensors and connectivity empower technicians to work more efficiently, safely, and seamlessly.

01

Enhanced Safety and Real-Time Alerts

Safety-first with hands-free communication and real-time alerts.

02

Uninterrupted Mission-Critical Deliveries

Wearables ensure uninterrupted, connected, and informed operations.

03

Paperless, Streamlined Workflows

Hands-free, voice-driven operations for paperless, streamlined workflows.

04

Maximized Productivity and Efficiency

Hands-free, voice-driven operations for efficient task execution.

05

Remote Assistance and Quick Issue Resolution:

Fast, hands-free troubleshooting and expert collaboration.

06

Comprehensive Data Collection and Security

Enables efficient, map-based task management with real-time insights.

Intelligent Visual Overview

Gain a unified, interactive map view of work orders, assets, and field crews. Hybrid views, customizable layers, and real-time dashboards provide instant visibility into locations, job status, and KPIs—supporting faster, more informed decisions.

Enhanced Operational Efficiency & Control

Optimize field operations with real-time traffic insights, route reporting, and territory management. Streamlined workflows reduce downtime, improve productivity, and ensure precise work assignments across teams.

Advanced GIS Visualization

Leverage a powerful GIS viewer with rich layers, detailed symbology, and seamless data integration. Smart Maps delivers a unified, scalable visual experience for deeper analysis and superior operational insight.

Smart Wearables

Simplify Workflows and Enhance Productivity with Smart Wearables

 

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Work Order Management

Get work orders on smart devices, start tasks instantly, and navigate with integrated maps.

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On-Site Assistance

Use RealWear for hands-free work order access and voice-driven Smart Mobile Library retrieval.

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Remote Support and Communication

Voice or video calls for real-time support and faster issue resolution.

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Inventory and Document Management

Streamline inventory with voice-driven scanning and data capture.

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Real-Time Alerts and Notifications

Receive real-time task, update, and safety alerts on Smart Wearables.

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Task Completion and Reporting

Report tasks and findings via Smart Wearables for seamless team communication.

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Data Analysis and Insights

Analyze data-driven insights to identify trends and drive operational improvements.

Platform Benefits

  • Reduction in SLAs 50%
  • Increase in Operational Efficiencies 48%-52%
  • Increase in First-Time Fixes 80%
  • Reduction in Paperwork and Manual Processes 100%

Multi-utility support (power, gas, water, heat, etc.) all in one platform with extensive reporting and statistics for faster & intelligent decision-making

Deliver connected customer and workforce experiences with CX Platform integrations. Empower customers to maximize smart meter benefits

Manage work orders and smart meter rollout to assign, schedule, and complete tasks from anywhere

Provide bidirectional communication across channels with customers and field workforce on status updates every step of the way

Solutions for Your Industry

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    Electricity

    Boost productivity with SmartWX™ voice-activated wearables—hands-free access, real-time alerts, and secure collaboration for safe, efficient operations.

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    Water

    Revolutionize water operations with SmartWX™ wearables - hands-free tasks, real-time support, and instant insights.

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    Gas

    SmartWX™ wearables ensure safe, efficient gas operations with real-time alerts, hands-free scanning, remote collaboration, and secure data.

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    Telecom

    Elevate field service with SmartWX™ wearables—voice commands, real-time alerts, navigation, and automated workflows for seamless productivity.

Say Hello to the Powerful Innovation in Digital Field Workforce Experience Platform Powered by AI/ML

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