Empowering Sustainable Choices with AI-Powered Marketplace

Engaging People with Smart Purchases and Smarter Energy + Water Management

SEW’s Digital Marketplace is an AI-powered platform offering smart energy and water-saving appliances with personalized rebates, promoting sustainable choices and enhancing customer engagement.

Reasons to Adopt
SEW’s Digital Marketplace

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Purpose-built for Utilities Using Vertical AI

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Pre-integrated with Intelligent Rebate and Program Management

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Intelligent Decision Process to Drive Customer Action

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Hyper-Personalization for Diverse Utility Customers

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Automated Vendor Integration for Efficient Collaboration

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Accelerated Customer Awareness Via Al-driven Recommendations

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Multi-Layered Fraud Detection System Safeguarding User Information

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Quicker ROI, Big Cost Savings, and Versatility with Advanced AI Models

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Intelligent Customer Outreach and Marketing to Promote Platform Adoption

One-Stop-Digital-Shop

Promoting Smart, Sustainable Utility Purchases

Our AI marketplace makes adopting efficient appliances easy with rebates and simple purchases.

Dashboard with efficient appliances and savings calculator
Simplified purchasing with personalized search and multi-channel payments
AI-driven recommendations and savings plans
Enhance EV ownership with smart accessory suggestions
Instant rebates, incentives, and value-added products
Alerts via preferred channels

Intelligent Technology

Elevating Customer Experiences with AI-Powered Innovations

Vertical AI drives personalized journeys, tracks sustainability, manages rebates, boosts ROI, and promotes responsible consumption.

Automate rebates with dynamic offers and processing
AI-driven savings recommendations and cost reduction
Improve search for faster product discovery
Promote clean energy with personalized suggestions
Provide AI insights on trends, performance, and savings

Seamless Vendor Management

Orchestrating Vendor Management Excellence in Digital Utilities

AI-powered gamification streamlines vendor management, compliance, fraud prevention, and post-purchase operations.

Shortlist vendors by efficiency and sustainability
Support post-purchase via integrated communication
Enable solar panel integration with usage and savings insights
Grow opportunities with partnerships and rebates
Ensure secure transactions with robust fraud detection

Targeted Campaigns & Outreach

AI-Powered Outreach for Improved Adoption with SEW Amplify

Boost appliance adoption with AI-driven marketing and personalized recommendations for a seamless experience.

Drive targeted multi-channel communications
Educate customers on product specs, rebates
Share insights for smart decisions
Launch campaigns during peak periods
Manage campaigns and track metrics for informed decisions

Transforming Digital CX with the #1 Platform at a Leading US Municipal Gas Utility

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The SEW Advantage

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#1 Digital Self-Service Platform

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Up To 40% Customer Bill Savings

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Best-in-Class In-Built Integrations

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Up to 90% Increase in Customer Adoption

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Promote Energy Efficiency and Water Conservation

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Omnichannel and Personalized Customer Communication

FAQs

A utility-specific digital marketplace is a one-stop shop for utility customers to help them adopt energy and water-efficient home appliances, such as smart bulbs. While this enables sustainable living, it also helps consumers save money on utilities.

Yes, SEW’s digital marketplace platform is built on advanced data security protocols and compliance standards. After undergoing multiple security checks, the platform offers safe transactions through an integrated purchase cycle.

Customers can find a diverse range of smart energy and water-efficient appliances and home automation appliances, such as smart home devices, lighting, air filters, EV accessories, power strips, and more.

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