Intelligent Knowledge Management and Training

Transform field service teams into knowledge driven powerhouse with digital platform

Simplifying Smart Meter Management with Streamlined Processes

SEW’s Meter Management Platform uses AI and analytics to help utilities efficiently manage millions of smart meters, streamline operations, and unlock the full value of smart meter data.

Multi-utility support (power, gas, water, heat, etc.) all in one platform with extensive reporting and statistics for faster & intelligent decision-making

Deliver connected customer and workforce experiences with CX Platform integrations. Empower customers to maximize smart meter benefits

Manage work orders and smart meter rollout to assign, schedule, and complete tasks from anywhere

Provide bidirectional communication across channels with customers and field workforce on status updates every step of the way

Industry’s #1 Vertically Integrated SmartGX™PlatformPowering a Clean Energy Future with AI Innovation

Manage meter and equipment procurement, inventory, logistics, and repairs
AI/ML-powered routing and prioritization with real-time field worker and equipment tracking

Streamline field operations, work orders, and resource scheduling
Ensure meter maintenance through installation management, repair, and replacement

Platform Benefits

Reduction in SLAs 50%
Increase in Operational Efficiencies 48%-52%
Increase in First-Time Fixes 80%
Reduction in Paperwork and Manual Processes 100%

Industry Insights & Thought Leadership

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