Vertical AI Smart Home Energy Report (SmartHER™)

AI-Powered Smart Home Energy Reports (SmartHER)™ for Intelligent Energy Savings

SmartHER™ is a Vertical AI-powered behavioral intelligence solution built for energy and water utilities. It enables utilities to design, personalize, deliver, measure, and continuously optimize behavioral programs through intelligent Home Energy + Water Reports, AI-driven segmentation, predictive program intelligence, omnichannel delivery, and Measurement and Verification readiness.

By combining disaggregation intelligence, non-intrusive load monitoring capabilities, behavioral science, predictive analytics, and utility-native integration, SmartHER™ helps utilities identify who is most likely to respond, determine the right intervention, personalize every customer interaction, and measure program impact.

It supports the complete behavioral program lifecycle, from program design and customer segmentation to report creation, campaign execution, performance measurement, and continuous optimization.

See the Platform in Action

8 Reasons Providers Choose SmartHER™

Intelligent Home Energy + Water Reports with personalized consumption insights, comparison, and progress tracking

Vertical AI-powered disaggregation with appliance and end-use level energy and water consumption visibility

AI-driven segmentation, predictive targeting, and statistically valid customer grouping

Ex-Ante Program Intelligence with impact estimation, scenario comparison, and regulator-aligned savings projections

Behavioral Science + Personalization with social comparison, goal setting, feedback loops, and next-best actions

End-to-End Program Orchestration across campaign creation, report design, governance, delivery, analytics, and optimization

Measurement and Verification Readiness with baseline definition, treatment and control analysis, automated reporting, and compliance support

Native Utility Integration extending behavioral intelligence into customer experience, energy efficiency, demand response, and grid operations

INTELLIGENT HOME ENERGY REPORTS

Personalized Reports that Turn Insight into Behavioral Change

Deliver Vertical AI-powered consumption trends and personalized usage insights across physical and digital channels
Enable AI-driven social comparison using relevant peer groups and efficiency benchmarks
Help customers track progress through self-comparison, historical trends, and year-over-year performance
Deliver personalized tips, programs, rebates, and next-best actions based on behavioral and consumption insights
Use customer feedback and dynamic prompts to continuously improve personalization and disaggregation accuracy

AI-POWERED DISAGGREGATION

Transform Consumption Data into Actionable Behavioral Intelligence

Generate appliance and end-use level energy and water consumption breakdowns
Detect behavioral patterns, major drivers, unusual usage, and changes in consumption over time
Deliver personalized usage insights, recommendations, and next-best actions
Enable targeted behavioral programs through load-level and customer-level intelligence
Support personalized electric vehicle charging insights and demand response participation
Improve program relevance for different customer segments, including financially vulnerable households

PROGRAM INTELLIGENCE

Design, Predict, Execute, and Optimize Behavioral Programs

Create and manage behavioral programs with integrated campaign and program creation
Improve participation through AI-driven segmentation and predictive targeting
Generate executive dashboards, detailed reports, and secure data exports
Estimate expected savings and peak-relevant impact using historical consumption and behavioral response patterns
Compare customer segments, program designs, messaging strategies, cadence, and channels before launch
Continuously optimize program performance using predictive insights and real-time analytics

MEASUREMENT, VERIFICATION & ANALYTICS READINESS

Built for Measurable Outcomes, Defensible Savings, and Regulatory Reporting

Define program objectives, baselines, and measurement frameworks before launch
Continuously collect treatment and control group consumption data using AMI and billing systems
Conduct treatment and control group analysis to measure behavioral program impact
Apply statistical analysis to isolate program impact from external variables
Support compliance through built-in Measurement and Verification workflows
Enable downstream analysis through secure data exports and detailed program reporting

OMNICHANNEL HER REPORT DELIVERY

Deliver Personalized Home Energy + Water Reports Anywhere

Reach customers across their preferred report delivery across Text, Email, Mobile, AI Agent, Web & Print
Maintain a consistent and personalized behavioral experience
Enable utilities to coordinate reports, behavioral nudges, and personalized recommendations
Align delivery frequency aligned to customer segment, billing cycle, season, and program objective
Improve customer engagement through timely, relevant, and personalized communication

Trusted Intelligence for Measurable Energy and Water Savings

Up to 0%

Accuracy in Consumption and Usage Insights

Up to 0%

Improvement in Load Forecast Accuracy

Up to 0%

Reduction in Peak Demand

Up to 0%

Improvement in Program Participation Rate

10-0%

Net Effective Reach

75-0%

Behavioral Persistence with Continued Engagement

Up to 0%

Improvement in Cost Savings

Up to 0%

Increase in Customer Satisfaction & Experience

FAQs

AI-powered reports that turn energy and water data into actionable insights on consumption, customer behavior, program performance, and operational trends.

It uses AI to break down aggregate energy or water usage into individual appliances, devices, or end uses, helping utilities and customers understand consumption patterns.

SmartHER uses personalized insights, recommendations, and targeted engagement to encourage customers to adopt more efficient energy and water behaviors.

Yes. SmartHER can integrate with existing utility systems, customer data, and efficiency programs to deliver connected, personalized experiences.

Utilities get dashboards, AI-driven insights, consumption analytics, program performance tracking, customer segmentation, and actionable reporting.

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