Request a Demo
  • Platform
  • Product
  • Industry
  • Developer
  • Company

Energy Industry Innovation Award

Detail arrow_forward

Smart Scheduling & Dispatching

Right Asset. Right Worker. Right Location. Powered by AI/ML

Image

Scheduling With Faster Results.

SEW SmartWX uses AI-powered scheduling and dispatching to match the right workers to the right jobs in real time. With intelligent planning, optimized routing, and clear Gantt-based visibility, teams stay agile while administrators easily adjust, split, or reassign work. Flexible automation ensures maximum efficiency—without sacrificing control.

Intelligent Task Automation

SmartWX applies AI/ML to intelligently schedule and dispatch work orders using real-time and weather data—matching the right crews and assets to the right field jobs.

Optimized Routing & Scheduling

AI-driven routing reduces travel time and boosts crew productivity. A real-time Gantt view gives administrators instant visibility to adjust schedules, split work orders, or reassign tasks as conditions change.

Flexible Scheduling Options

SmartWX supports semi-automatic and fully automatic scheduling, combining hybrid views, bulk assignments, and rule-based automation for precise workforce planning.

The Platform of Choice for
Intelligent Scheduling &
Dispatching

 

health_and_safety

Worker Safety Assurance

Assigns work to qualified crews to ensure safe, compliant task execution.

add_task

Compliance with Task SLAs

Aligns qualified workers to tasks to meet SLAs and maintain service performance.

history_toggle_off

Easy Rescheduling & Task Reshuffling

Quickly adjust schedules and reassign tasks as priorities or conditions change.

smart_toy

AI-Powered Route Optimization

Reduces travel time and fuel costs to improve productivity and resource utilization.

manage_accounts

Resource Utilization Management

Balances workloads by dynamically adjusting schedules for optimal workforce utilization.

shape_line

Worker Skill Assessment

Uses performance data to identify top performers and optimize workforce decisions.

Flexible Scheduling and Dispatching with SmartWX

  • Manual Scheduling

    Drag and drop work orders on the Gantt Chart, considering worker availability, location, and skills.

    By leveraging AI/ML for predictive analytics and automating incident management.

    By leveraging AI/ML for predictive analytics and automating incident management.

    By leveraging AI/ML for predictive analytics and automating incident management.

    By leveraging AI/ML for predictive analytics and automating incident management.

  • Semi-Automatic Scheduling

    Streamline assignments using multiple parameters.

    By leveraging AI/ML for predictive analytics and automating incident management.

  • Automatic Scheduling

    Set automatic scheduler runs at specified intervals, reducing manual intervention.

    By leveraging AI/ML for predictive analytics and automating incident management.

    By leveraging AI/ML for predictive analytics and automating incident management.

AI/ML-Powered Scheduling
with SmartWX

Leverage advanced technologies to transform scheduling processes with automatic route optimization, dynamic adjustments, worker suggestions, and weather integration.

  • AI/ML Worker Recommendations:
    Assigns the best workers based on skills and performance.
  • Weather-Aware Scheduling:
    Adjusts schedules based on weather conditions.​
  • Past-Due Work Order Prioritization:
    Prioritizes past-due work to meet SLAs.
  • Real-Time Schedule Adjustments:
    Adjusts schedules using actual job durations.​
  • Preferred Worker Assignment:
    Assigns preferred workers by job type.
  • KPI-Driven Optimization:
    Optimizes schedules based on goals and KPIs. ​
  • Automated Route Optimization:
    Reduces travel time with optimized routing.

Platform Benefits

  • Reduction in SLAs 50%
  • Increase in Operational Efficiencies 48%-52%
  • Increase in First-Time Fixes 80%
  • Reduction in Paperwork and Manual Processes 100%

Interactive Ecosystem

person_outline

Mobile service requests and work order feedback.

calendar_month

AI-driven scheduling based on job details and worker availability.

construction

Service request review and work order assignment.

support_agent

AI/ML dispatches the right crews based on required skills.

engineering

Work order acceptance with training access and optimized routing.

Say hello to powerful innovation in digital field workforce experiences—powered by AI/ML.

Our newest eBook guides you through modernizing field service with platform capabilities, benefits, and real customer stories.

Download eBook arrow_forward

Interested in SmartWX? Explore the platform.

Asset Management arrow_forward 
Capacity Management arrow_forward 
AI/ML Schedule and Dispatch arrow_forward 
Smart Wearables arrow_forward  
Vegetation Management arrow_forward  
Knowledge Management arrow_forward 

Industry Insights & Thought Leadership

Clean Energy

From Complexity to Excellence

Lorem ipsum dolor sit amet consectetur. Commodo ante felis varius velit tellus.

Read more

Vertical AI

Racing Toward the Future of Field Service

Lorem ipsum dolor sit amet consectetur. Commodo ante felis varius velit tellus.

Read more

Utility Digital Future

How Connected and Intelligent Workforce Experiences Drive Utility Success

Lorem ipsum dolor sit amet consectetur. Commodo ante felis varius velit tellus.

Read more