SEW's Smart Scheduling and Dispatching Platform with SmartWX™

Right Asset. Right Worker. Right Location.
Powered by AI/ML

Scheduling With Faster Results.

SEW.AI SmartWX™ uses AI-powered scheduling and dispatching to match the right workers to the right jobs in real time. With intelligent planning, optimized routing, and clear Gantt-based visibility, teams stay agile while administrators easily adjust, split, or reassign work. Flexible automation ensures maximum efficiency—without sacrificing control.

Intelligent Task Automation

SmartWX™ applies AI/ML to intelligently schedule and dispatch work orders using real-time and weather data—matching the right crews and assets to the right field jobs.

Optimized Routing & Scheduling

AI-driven routing reduces travel time and boosts crew productivity. A real-time Gantt view gives administrators instant visibility to adjust schedules, split work orders, or reassign tasks as conditions change.

Flexible Scheduling Options

SmartWX™ supports semi-automatic and fully automatic scheduling, combining hybrid views, bulk assignments, and rule-based automation for precise workforce planning.

The Platform of Choice for
Intelligent Scheduling &
Dispatching

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Worker Safety Assurance

Assigns work to qualified crews to ensure safe, compliant task execution.

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Compliance with Task SLAs

Aligns qualified workers to tasks to meet SLAs and maintain service performance.

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Easy Rescheduling & Task Reshuffling

Quickly adjust schedules and reassign tasks as priorities or conditions change.

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AI-Powered Route Optimization

Reduces travel time and fuel costs to improve productivity and resource utilization.

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Resource Utilization Management

Balances workloads by dynamically adjusting schedules for optimal workforce utilization.

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Worker Skill Assessment

Uses performance data to identify top performers and optimize workforce decisions.

Flexible Scheduling and Dispatching with SmartWX™

Manual Scheduling
Drag and drop work orders on the Gantt Chart, considering worker availability, location, and skills.
By leveraging AI/ML for predictive analytics and automating incident management.
By leveraging AI/ML for predictive analytics and automating incident management.
By leveraging AI/ML for predictive analytics and automating incident management.
By leveraging AI/ML for predictive analytics and automating incident management.
Semi-Automatic Scheduling
Streamline assignments using multiple parameters.
By leveraging AI/ML for predictive analytics and automating incident management.
Automatic Scheduling
Set automatic scheduler runs at specified intervals, reducing manual intervention.
By leveraging AI/ML for predictive analytics and automating incident management.
By leveraging AI/ML for predictive analytics and automating incident management.

AI/ML-Powered Scheduling
with SmartWX™

Leverage advanced technologies to transform scheduling processes with automatic route optimization, dynamic adjustments, worker suggestions, and weather integration.

AI/ML Worker Recommendations:
Assigns the best workers based on skills and performance.
Weather-Aware Scheduling:
Adjusts schedules based on weather conditions.
Past-Due Work Order Prioritization:
Prioritizes past-due work to meet SLAs.
Real-Time Schedule Adjustments:
Adjusts schedules using actual job durations.
Preferred Worker Assignment:
Assigns preferred workers by job type.
KPI-Driven Optimization:
Optimizes schedules based on goals and KPIs.
Automated Route Optimization:
Reduces travel time with optimized routing.

Platform Benefits

Reduction in SLAs 50%
Increase in Operational Efficiencies 48%-52%
Increase in First-Time Fixes 80%
Reduction in Paperwork and Manual Processes 100%

Interactive Ecosystem

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Mobile service requests and work order feedback.

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AI-driven scheduling based on job details and worker availability.

construction

Service request review and work order assignment.

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AI/ML dispatches the right crews based on required skills.

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Work order acceptance with training access and optimized routing.

Say hello to powerful innovation in digital field workforce experiences—powered by AI/ML.

Our newest eBook guides you through modernizing field service with platform capabilities, benefits, and real customer stories.

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Interested in SmartWX™? Explore the platform.

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Industry Insights & Thought Leadership

From Complexity to Excellence

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Racing Toward the Future of Field Service

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How Connected and Intelligent Workforce Experiences Drive Utility Success

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SEW's Smart Scheduling and Dispatching Platform with SmartWX™

Scheduling With Faster Results.

Intelligent Task Automation

Optimized Routing & Scheduling

Flexible Scheduling Options

The Platform of Choice for
Intelligent Scheduling &
Dispatching

Worker Safety Assurance

Compliance with Task SLAs

Easy Rescheduling & Task Reshuffling

AI-Powered Route Optimization

Resource Utilization Management

Worker Skill Assessment

Flexible Scheduling and Dispatching with SmartWX™

Manual Scheduling

Semi-Automatic Scheduling

Automatic Scheduling

AI/ML-Powered Scheduling
with SmartWX™

Platform Benefits

Interactive Ecosystem

Say hello to powerful innovation in digital field workforce experiences—powered by AI/ML.

Interested in SmartWX™? Explore the platform.

Irvine

Las Vegas

Los Angeles

Dallas

Calgary

Ireland Office

Luxembourg Office

Singapore

Noida

Mumbai

Bengaluru

Dubai

Industry Insights & Thought Leadership

From Complexity to Excellence

Racing Toward the Future of Field Service

How Connected and Intelligent Workforce Experiences Drive Utility Success

SEW's Smart Scheduling and Dispatching Platform with SmartWX™

Scheduling With Faster Results.

Intelligent Task Automation

Optimized Routing & Scheduling

Flexible Scheduling Options

The Platform of Choice forIntelligent Scheduling &Dispatching

Worker Safety Assurance

Compliance with Task SLAs

Easy Rescheduling & Task Reshuffling

AI-Powered Route Optimization

Resource Utilization Management

Worker Skill Assessment

Flexible Scheduling and Dispatching with SmartWX™

Manual Scheduling

Semi-Automatic Scheduling

Automatic Scheduling

AI/ML-Powered Schedulingwith SmartWX™

Platform Benefits

Interactive Ecosystem

Say hello to powerful innovation in digital field workforce experiences—powered by AI/ML.

Interested in SmartWX™? Explore the platform.

Irvine

Las Vegas

Los Angeles

Dallas

Calgary

Ireland Office

Luxembourg Office

Singapore

Noida

Mumbai

Bengaluru

Dubai

Industry Insights & Thought Leadership

From Complexity to Excellence

Racing Toward the Future of Field Service

How Connected and Intelligent Workforce Experiences Drive Utility Success

The Platform of Choice for
Intelligent Scheduling &
Dispatching

AI/ML-Powered Scheduling
with SmartWX™