AI Experience [ Customer <> Workforce <> Business <> Grid ]
ENGAGE + EMPOWER + EDUCATE
Guided by our People + AI philosophy, we deliver human-centered, intelligent platforms that connect customers, field workers, operations, and the grid, empowering energy and water providers worldwide to modernize operations, enhance experiences, and build resilient communities.
Our People + AI Vision
Deepak Garg, Chairman/Co-CEO/Founder | SEW.AI
Our Founder’s Vision
SEW.AI’s Intelligent, Connected Vertical AI Platform is purpose-built for the energy and utility industry. It brings together every part of the ecosystem - customers, grid, workforce, and operations - to meet today’s demands, drive innovation, and future-proof the industry.
SEW.AI COSMOS™ reimagines what’s possible for energy and utilities across the entire ecosystem – from customers, workforce to the grid, combining deep industry intelligence with agentic AI built to evolve, scale, and lead.
Personalized, AI-driven journeys with digital billing, eMobility, and multichannel engagement.
Streamline field operations, from intelligent scheduling and dispatching to real-time workforce visibility and end- to-end asset management.
AI-powered insights with Customer360, multichannel service, SmartCRM, campaigns, and Copilot.
Secure energy exchange with smart contracts, demand response, eMobility, and rewards.
Comprehensive energy, water, and customer analytics with revenue, rate, demand, and EV/solar insights.
Deep integration with AI, dynamic APIs, scalable microservices, plug-and-play, and automation.

SmartPXTM transforms utility payments from a transaction into a trusted, intelligent experience.
Implementation Cost Savings
Improved Productivity
Reduced Risk
Improved Revenue
Faster time to value with greater reliability
Lower total operating costs
Continuous, accelerated innovation
Smarter decisions and stronger business resilience
New revenue streams and higher CSAT
Reduced risk with improved security
SEW.AI integrates smoothly across your entire IT stack, connecting CIS, billing, grid, field, and customer systems with real-time data and embedded AI. Our modular, scalable, and secure architecture reduces integration costs and speeds deployment, giving you long-term flexibility without compromise.

SEW.AI has been featured in Gartner Market Guide for Mobile Workforce Management (MWM) technology for Utilities and ecosystem supporting industry-wide MWM use case.

SEW.AI has been named as a Leader in the 2026 IDC MarketScape for AI-Enabled Utility CXM Solutions.

SEW.AI, a global leader in AI-driven platforms for the energy and utilities industry, has been recognized by Frost & Sullivan as one of the Top 25 Companies to Action in the Power Grids Industry, Global, 2025

Featured in Forbes: Deepak Garg, Chairman, Co-CEO & Founder, SEW, Shares a Practical Roadmap to Vertical AI for Energy & Utilities

Featured in The Wall Street Journal for SEW.AI’s work alongside utilities to design and deploy next-generation AI systems for critical infrastructure.

An exclusive feature segment by Bloomberg for SEW.AI’s role in scaling AI adoption across energy and utilities, with a focus on infrastructure modernization and operational performance.

Covered in Utility Dive for practical applications of AI in utility operations, including customer experience, field operations, and grid management.

Mashal Dhawan, CEO - Asia, SEW.AI featured among India’s Top 500 Value Creators by Dun & Bradstreet
WE3 is the only global event that brings together energy and utility leaders with AI experts to solve real problems. It’s not about buzzwords or big speeches. It’s about sharing ideas, learning from each other, and finding practical ways to use AI and human insight to improve how energy and water reach communities. If you want to be part of a community that’s making change happen, WE3 is where you need to be.