Industry’s #1 SmartiX Platform (Intelligent Experience)

Building Intelligent Energy and Water Experiences

SmartiX

SmartiX is an AI and ML-driven analytics platform that empowers energy and water providers to discover customer and workforce insights across multiple data streams. SmartiX helps in automation of business processes with an in-depth analysis of data sets, specific to business use cases, to build intelligence by leveraging AI, ML, and IoT.

Achieve Operational Excellence

Aggregate and analyze data in real-time to eliminate inefficiencies and streamline utility operations
Augment Sustainability Efforts

Leverage behavioral insights and move closer to ensuring energy efficiency and water conservation
Customer and Workforce AI

Predictive behavioral analytics integrated with customer and workforce AI

Energy and Water Analytics

Rich energy efficiency and water conservation analytics, packed with reports on high usage, demand response, peak load management, leakages, complaints and violations, and much more.

Program Management
Usage Analytics

DR Analytics
Leak Analytics

Customer Behavioral Analytics

360-degree view of customers' behavior, facilitating micro-segmentation for effective customer and workforce engagement.

Micro Segmentation
Behavioral Reports

Personalized Data Analytics
Predictive Insights

In-Built IoT and AI Use Cases

Powerful IoT enabled use cases in customer service operations, outage management, asset performance, program management embedded with AI and business specific journeys.

Peak Load Management
Smart Home Management

Asset Performance
Embedded AI and Customer Journeys

Complaints and Violations

Define usage thresholds to curtail violations and also proactively track & manage customer complaints.

Management complaints and violation
Field Investigation

Customer Notification
Regulatory Compliance

Program and Rebate Management

Intelligently offer saving programs and rebates to customers, backed by data, to ensure maximum enrollment.

Program Enrollment
Customer Savings

Customer Segmentation
Program Performance

The SmartiX Advantage

Leverage advanced analytics powered by AI/ML/IoT to build an intelligent enterprise. Now is the time to take full advantage of the industry's #1 platforms.