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Industry's #1 AI-Powered Demand Response Platform
SEW's Smart Demand Response Platform is tailored for crafting and implementing intelligent demand response programs while delivering seamless customer experiences that drive enrollment. By seamlessly integrating customer actions with grid operations, the platform enables utilities to manage energy consumption, establish grid balancing, and build customer partnerships.
Leveraging advanced AI, the platform’s intuitive algorithms enable personalized energy-saving recommendations, demand response strategies, customized time-of-use (TOU) rate plans, accurate energy demand forecasts, multichannel communication, customer behavioral analytics, and multi-segment digital self-service, all based on real-time grid conditions and demand.
Utilities and energy providers can help promote responsible consumption, balance the grid, and foster an optimal flow of energy across the ecosystem – all with a single, intelligent platform!
8 Reasons to Adopt
SEW's Smart Demand Response Platform
Purpose-built for Utilities using Advanced AI Algorithms
Personalized Demand Response Strategies for Different Customer Segments
Increased Customer Participation with Gamified Elements
Advanced Energy Management with Smart Integrations
Incentivizing Customer Behavior to Optimize Energy Consumption
Increased Renewable Energy Adoption with Intelligent Incentives
Proactive Demand Operations Ensuring Grid Stability and Reliability
Active Customer Partnerships Building Trust
Customer Engagement & Experience
Intelligent Demand Response for Responsible Energy Consumption
Drive customer engagement and energy responsibility by incentivizing reduced resource consumption with our intelligent demand response platform. Our AI-powered platform empowers customers with personalized experiences, seamless enrollment and intuitive dashboards tailored to their energy consumption patterns.
Deliver personalized programs, time of use (TOU) plans, energy efficiency recommendations, and usage recommendations
Foster proactive participation with automated event reminders and real-time updates
Empower users with digital self-service tools and personalized dashboards for managing upcoming and active demand response events
Incentivize reduced resource consumption with gamified challenges, incentives, rewards, and credits
Constantly communicate with customers through their preferred channels (Text, IVR, Email, WhatsApp, Chatbot etc.)
Smart Grid Optimization
Harness the Power of Intelligent Demand Response to Enhance Grid Resilience
Strategically address peak demand periods and prevent grid strain with our AI-powered platform. Leveraging real-time analytics, predictive insights, and automated response strategies to enable precise grid planning, minimizing costs, and optimizing resource allocation.
Drive proactive demand-side management with automated response strategies, adjusting consumption patterns to match grid requirements
Establish load flexibility by empowering customers to adjust their energy usage during variable demand scenarios
Streamline incentive allocation and distribution to drive customer participation
Seamlessly integrate variable renewable sources into demand response strategies
Plan and schedule events to optimize grid operations and customer engagement
AI Analytics
AI -Driven Demand Response Optimization
Leverage our proprietary AI models and vertical-specific insights to craft and implement highly effective demand response programs based on real-time grid conditions, consumption patterns, and customer behavior. Drive maximized savings, efficient load management, and increased customer enrollment through intelligent demand response strategies.
Leverage vertically trained AI to deploy automated demand response strategies
Plan and schedule events leveraging predictive algorithms, real-time grid data and consumer behavioral insights
Implement customized rate plans, such as time-of-use (TOU) pricing to incentivize customers to shift usage to off-peak hours
Implement predefined demand response strategies for faster demand management and load reduction
Drive informed decision-making with customized recommendations and real-time insights into grid conditions
Advanced Energy Management
Achieving Peak Energy Capabilities with Integrated Energy Management
Elevate your demand response capabilities with innovative solutions that integrate diverse energy sources, smart home technologies, and digital marketplaces for a holistic, scalable, and customized energy management experience.
Integrate multiple renewable energy sources to shift load from the energy grid and accelerate clean energy adoption
Enable smart home integration with IoT devices like smart meters, energy storage systems, and more to optimize energy use, and promote renewable energy consumption
Empower customers to leverage eMobility solutions, encourage off-peak charging, and enable Vehicle-to-Grid (V2G) integration
Integrate with digital marketplaces to link demand response program incentives for users and provide access to energy-efficient appliances
Scalability to tailor and expand demand response programs to match changing needs
End-to-end AI Marketing and Outreach to Accelerate Your Program Enrollment Efforts with SEW Amplify
Leveraging the blend of human creativity + Artificial Intelligence, we deliver personalized communications, making every customer feel valued and understood!
AI CUSTOMER ENGAGEMENT
Increase awareness and create opportunities to better connect with customers.
INCREASED Customer SATISFACTION
Increase CSAT and JD Power scores with proactive communication
MULTICHANNEL EXPERIENCES
Leverage a multi-channel experience to meet customers where they are
Streamlined CUSTOMER JOURNEYS
Demonstrate dynamic and personalized journeys using AI/BI
Optimized Call Volume
Cut costs to serve by decreasing calls to the contact center
Improved Platform Adoption
Increase downloads and platform customer adoption
Enabling Customers Savings and Demand Management under the Emergency Load Reduction Program (ELRP) for A Leading Utility in California
Read the Case Study
The SEW Advantage
Enhanced Grid Resilience
Reduced Peak Energy Usage
Lowered Utility Bills
Omnichannel, Personalized Experience
Built-in Domain Intelligence
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