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Smart Scheduling and DispatchingPowered by AI/ML

Right Asset, Right Worker, Right Location Explore the Platform
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Experience the future of field workforce management with SEW’s SmartWX platform. By leveraging advanced AI/ML capabilities, SmartWX revolutionizes scheduling and dispatching through intelligent work order assignments, proactive planning, and optimized crew efficiency. This intelligent platform matches skilled workers to tasks while considering real-time conditions, streamlines routing, and enhances productivity. The Gantt Chart view provides actionable insights for efficient task management, and administrators can seamlessly split or reassign tasks. With both semi-automatic and fully automatic scheduling options, SmartWX ensures precise and flexible workforce management tailored to your needs.

Transform your operations with SEW SmartWX and achieve unprecedented efficiency and productivity!

Intelligent Task Automation

Our platform leverages cutting-edge AI/ML to automate task assignments, allowing for proactive planning and optimal crew efficiency. By considering real-time data and weather conditions, SmartWX ensures that the right skilled workers are matched with the right tasks.

Streamlined Routing and Enhanced Efficiency

With AI-driven suggestions, SmartWX streamlines routing, reducing travel time and increasing productivity. The intuitive Gantt Chart view offers clear insights for efficient task management, allowing administrators to seamlessly split or reassign tasks as needed.

Flexible Scheduling Options

SmartWX offers both semi-automatic and fully automatic scheduling options. The semi-automatic scheduling features hybrid views and bulk assignment capabilities, making it easier to manage large teams. Automatic scheduling adheres to configurable rules, guaranteeing precise workforce management tailored to your specific needs.

 

The Platform Of Choice forIntelligentScheduling and Dispatching

  • Worker Safety Assurance

    Prioritizes worker safety by matching tasks with skilled workers, ensuring competence and safety in task execution.

  • Compliance with Task SLAs

    Ensures workers meet Service Level Agreements (SLAs) by aligning worker skills with task requirements, maintaining operational efficiency and customer satisfaction.

  • Easy Rescheduling and Task Reshuffling

    Facilitates quick and efficient task rescheduling and reshuffling to adapt to unforeseen circumstances or changing priorities.

  • AI-Powered Route Optimization

    Optimizes routes to minimize travel time and fuel costs, enhancing productivity and resource utilization.

  • Resource Utilization Management

    Prevents over-utilization and underutilization by dynamically adjusting schedules, ensuring efficient deployment of workforce capacity.

  • Worker Skill Assessment

    Uses data analytics to highlight top-performing workers based on task completion times, skill utilization, and productivity, aiding in informed decision-making and workforce optimization.

Enjoy the Scheduling and Dispatching
Flexibility with SmartWX

Manual Scheduling

Drag and drop work orders on the Gantt Chart, considering worker availability, location, and skills.

Filter and view unassigned, rejected, and assigned work orders by priority and type.

Access scheduling through Worker View, Crew View, Day View, and Map View.

Reassign, unassign, and update work orders in real-time.

Visualize travel and work times to minimize downtime.
Semi-Automatic Scheduling

Streamline assignments using multiple parameters

Monitor scheduling efficiency with intelligent reports and analytics
Automatic Scheduling

Set automatic scheduler runs at specified intervals, reducing manual intervention.

Define work order types, scheduling frequency, and resource allocation criteria.

Experience seamless, efficient, and adaptable workforce management with SEW's SmartWX platform

AI/ML-Powered Scheduling
with SmartWX

Leverage advanced technologies to transform scheduling processes with automatic route optimization, dynamic adjustments, worker suggestions, and weather integration.

 

AI/ML-Powered Worker Suggestions

Uses AI/ML algorithms to recommend suitable workers based on skills and efficiency, boosting productivity.

Weather Integration

Adjusts scheduling according to weather conditions, optimizing resource allocation in changing conditions.

Prioritization of Past-Due Work Orders

Ensures timely resolution of past-due work orders, adhering to service level agreements (SLAs).

Dynamic Schedule Adjustments

Real-time adjustments based on actual work durations ensure efficient resource allocation.

Preferred Worker Allocation

Assigns preferred workers by work type, improving job satisfaction and performance.

Objective and KPI-Based Optimization

Aligns scheduling with organizational goals by optimizing based on predefined objectives and KPIs.

Route Optimization

Automatically optimizes routes for work orders, reducing travel time and enhancing technician efficiency.

Platform Benefits

  • 50%Reduction in SLAs
  • 48% - 52%Increase in Operational Efficiencies
  • 80%Increase in First Time Fixes
  • 100%Reduction in Paperwork and Manual Processes

InteractiveEcosystem

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Frequently Asked Questions

This is the first item's accordion body. It is shown by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It's also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.

This is the second item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It's also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.

This is the third item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It's also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.

This is the third item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It's also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.

This is the third item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It's also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.

This is the third item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It's also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.

This is the third item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It's also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.