Featured Insights That Matter
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BlogRead HereSparking a Utility WX Transformation
Energy and water providers are facing global challenges due to new technologies, changing economics, and increased regulatory interventions. Read about how these forces are driving shifts in the energy mix and extending commercialization through personalized services and products.
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BlogRead HereBeyond the Map: Leverage Location Intelligence for Smart Utility Operations
Read about a world where utilities can predict and prevent outages, ensuring technicians arrive on time with the right tools, and customers enjoy a seamless experience with their providers.
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BlogRead HereDelivering Differentiated Workforce Experiences with Dynamic Scheduling & Dispatching
Find out how intelligent scheduling and dispatching has been one of the underrated elements where Customer experience (CX) and Operational Efficiency are most talked about in utility field service improving job efficiency, quality of service delivery and effective time management.
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BlogRead HereUtility Service Excellence : Ensuring Uninterrupted Mission-Critical Deliveries with Wearable Technology
Explore how Utility workers benefit from smart wearables by gaining real-time insights, enhancing safety, and improving efficiency during field operations. It enable hands-free communication, monitoring, and access to critical data, leading to more effective and safer workflows.
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BlogRead HereThe X Factor Of Field Workforce Experience
Discover how the utility sector is driving a remarkable transformation, spearheading sustainability through renewable energy integration, smart grids, e-mobility, and advanced energy storage technologies. This revolution is paving the way for a greener, more efficient future.
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BlogRead HereHarnessing Cloud Technology and Vertically-Powered Platforms in Utility Field Service Management
In today's tech-driven world, IoT, connected assets, AI/ML platforms, and digital twins are revolutionizing workforce and asset management for utilities. Check out how SmartWX is enhancing efficiency and operational insights through digital evolution reshaping the utility landscape.
Voices of Change
Message from CEO and Founder
In this article, Deepak Garg, CEO & Founder, pens down SEW's vision for a sustainable future by combining the power of People+Honest AI. Read the article and learn how vertical-specific digital platforms are revolutionizing the energy and water industry.
Read the Insights Deepak GargCEO & FounderSEWBreaking New Ground
Say Hello to the Powerful Innovation in Digital Field Workforce Experience Platform Powered by AI/ML
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WhitepaperRead HereEngaging the Workforce and Busting Silos
With over a century of experience, the utility industry exemplifies efficient large-scale service delivery. Download the whitepaper to know about the how utilities now provide reliable, safe, and affordable services while reimagining delivery methods and maintaining customer engagement.
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WhitepaperRead HereIntelligence Unleashed
Download the comprehensive guide to AI-powered scheduling and dispatching for enhancing service excellence across customers, assets, and field workers.
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WhitepaperRead HereDecoding The Work Evolution
Download the White Paper to know about how Progressive utilities are embracing a decarbonized, decentralized, disaggregated, and digitized model, with people at the core of their strategy. Though challenges abound, they present vast opportunities for growth and innovation.
Customer Stories
Making Extraordinary Possible for Global Utilities with SEW's Workforce Experience Platform
Explore All Customer Stories
Digitizing Field Workforce Management With An Integrated WX Platform For An Electric Provider
One of the largest publicly owned electric utility in the United States, servicing over 2 million people across South Carolina, embarked on a digital transformation journey to revolutionize its workforce experience. With advancements in digital technologies like AI and mobile solutions, the electric provider identified the need to redefine its workforce management approach to empower its field workers, improve operational efficiency and enhance service delivery.
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Achieving Field Workforce Experience Excellence with Digitization and Automation
Here’s a success story of a leading provider of water management services in the United Kingdom, which has been providing solutions to a diverse range of customrs since 1994. As the water provider helped their growing consumer base meet corporate responsibility goals of water usage reduction, they needed to ensure their field service operations were exemplary.
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A Leading Power Provider Orchestrates Success by Digitizing Field Service Management With Industry’s SmartWX Platform
Discover how a utility sought a modern cloud solution with SmartWX to centralize and enhance their field service management to overcome challenges with legacy systems and manual processes that hindered scalability and efficiency, leading to errors, rework, and limited visibility in field operations.
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Modernizing Utility Field Operations with SEW’s IDC Recognized AI-Powered SmartWX Platform
Embrace the journey of an electric and water provider partnered with SEW to implement the SmartWX platform, modernizing field operations, streamlining work order management, and enhancing service delivery by replacing paper processes, improving collaboration, and integrating real-time data.
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