100+ years of Team Experience and Expertise in Energy and
Utilities to Deliver
Intelligent CX with Strategy, Design, and
Technology
SEW Amplify is committed to maximizing customer outreach and engagement for utility companies. We combine the creative expertise of a full-service marketing partner dedicated and specialized to addressing the intricacies of energy and the utility industry- with the technology and automation of the AI-powered SEW Platforms.
Blending the proven scalable efficiencies of a Software-as-a-Service (SaaS) platform with the Human + AI creativity of a marketing partner, SEW Amplify offers a hybrid delivery model that is tailored to meet the diverse needs of today’s utilities.
Whether it’s through advanced data analytics, personalized content creation across emails, social media, blogs, articles, or multi-channel campaign management, SEW Amplify ensures that each customer outreach effort is both cost-effective.
Tata A 103-year-old leading power and natural gas provider, spread across 35 locations in India, was committed to embarking on its digital transformation. The utility leveraged SEW Amplify for regional marketing in English, Hindi, Marathi, and Odia languages for faster adoption on various projects like power, rooftop and utility management.
City OfA leading US water utility embraced SEW Amplify to improve their online presence, making it easier for customers to access information about the platform through tutorial screens on the platform and manage their reviews to improve the app ratings.
Alectra For a leading Canadian utility, SEW Amplify integrates online and offline communication methods, ensuring consistent management of app reviews for quick prompt issue resolution and encouraging users to rate their positive experiences, which assists the utility apps to gain 5-star ratings across app stores.
Simply Australia’s largest energy retailer delivers 5-Star customer experience where SEW Amplify assisted with strategized marketing outreach on multichannel offline and online marketing, app review management, tutorial screens on platform, and collecting customer reviews through rating pop ups.
Delivering valuable, relevant content to attract and engage customers.
Crafting a compelling brand identity to resonate with your audience.
Creating visually captivating assets that communicate your message effectively.
Building a strong online presence and fostering community engagement across various social platforms.
First to Introduce AI Platform for Digital Engagement and Customer Experience
First to Cater to All Utility Customer Personas
The Only Platform with True Multichannel Utility-Customer Engagement
Backed by Human AI Approach with Deep Domain Expertise
Deliver highly personalized and timely communications that delight customers
Educate your customers with the knowledge they need to make informed decisions about their energy and water usage. We offer a wide range of educational materials tailored to different customer segments, covering topics like energy conservation, sustainable practices, and the benefits of adopting new utility platforms.
Foster a culture of sustainability by educating your customers on eco-friendly practices and how they can contribute to a greener future.
Increase awareness and adoption of new utility initiatives and programs through targeted educational campaigns.
Keep your customers informed and involved through personalized, real-time communication.
Keep your customers engaged and informed with personalized, real-time communication. Our platform ensures that the right message reaches the right customer at the right time, fostering stronger relationships and higher engagement.
Leverage integrated marketing campaigns across various channels-email, social media, SMS, and more-to reach your customers where they are most active.
Use interactive content such as polls, quizzes, and feedback forms to make your customer interactions more engaging and insightful.
Equip your utility with AI-powered self-service tools and insights for effective customer outreach.
Harness the power of AI and machine learning to gain deep insights into customer behavior and preferences. Use these insights to tailor your marketing strategies and improve customer engagement.
Equip your utility with advanced self-service tools that allow customers to manage their accounts, track their usage, and receive personalized recommendations effortlessly.
Our platform provides actionable insights and real-time analytics, enabling your utility to continuously refine and enhance your customer engagement strategies for better results.
Utilities struggle to provide customers with the tools and insights they need to manage their usage and stay informed about the services.
Rising consumer expectations for digital engagement highlight the critical importance of a positive digital customer experience.
Intelligent communication methods have the opportunity to engage customers more effectively, leading to higher adoption rates and satisfaction.
Many utility customers are not well-informed about energy conservation, grid technologies, sustainable practices, or new utility programs.
Understand the unique challenges and
goals of your utility.
Tailor marketing solutions to meet your
specific needs.
Deploy the solutions through our scalable
SaaS platform.
