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  • Orchestrate Seamless Omnichannel Customer Experiences across Every Touchpoint
  • Modernize Field Service Operations and Empower a High-Performing Frontline Workforce
  • Transform Utility Data into Real-Time Intelligence across Customer, Workforce, Asset, and Operations
  • Transform Core Business Operations by Unifying Customer Data, Business Processes, and Agent Workflows
  • Integrate Systems and Data across the Utility Ecosystem to Simplify Operations and Accelerate Digital Transformation
  • Power the Next-Generation Grid Experience through Connected Operations, Customer Intelligence, and DER Integration
  • Transform Utility Payments Experience with a Single, Unified, and Secure Payment Ecosystem
  • SEW.AI Voice in the Age of Intelligence with the Power of People+ AI
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PowerUnlocking the Digital Value for Power Providers, Globally GasDigitally Transforming Operations for Gas Providers WaterCharting the Digital Transformation Journey for Water Providers Energy RetailerReimagining the Retail Energy Experiences with AI Platforms SolarAdvancing Solar Power with Powerful AI Platforms eMobilityDriving Innovation for Cities and Municipalities to Deliver a Connected, Intelligent Future Citizen ExperienceDriving Innovation for Cities and Municipalities to Deliver a Connected, Intelligent Future Communication ServicesBuilding Intelligent Experiences for Communication Service Providers

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About UsThe Leading AI Platform Provider for Energy & Utilities Our ImpactTransforming Energy & Utilities with Connected Vertical AI Platform Delivering Intelligent, End-to-End Digital Experiences NewsroomExplore the Recent News, Accolades, Recognitions and Upcoming Events Thought LeadershipComing Straight from Industry Experts, We Break the Clutter for You with our Thought Leadership Content CareersWe are Looking for Skilled and Innovative Individuals to Help us Shape the Future PartnersNurturing Strategic Partnerships to Co-Innovate Best-fit Technology and Business Solutions for the Industry Our TeamDedicated to Driving Change, our Leadership Team Brings Deep Domain Expertise to Accelerate Utility Business Value

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Energy Industry Innovation Award

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SEW.AI Assist

Driving the Energy That Powers Global Business

Proven and Trusted AI Platforms for Global Power Providers

Driving Energy Transformation with People + AI

Customer Experience arrow_forward

Our digital platforms prioritize a customer-centric approach for energy providers,
enabling them to embrace new and existing opportunities and align with essential customer experience (CX) imperatives. Leverage the potential of our connected platforms to meet evolving customer demands throughout their journey.

Smart Grid Resilience arrow_forward

Our integrated platforms aim to optimize energy management and expedite grid modernization. 
Powered by cloud-based technology, energy providers can seamlessly transition from traditional assets and paperwork to cutting-edge solutions such as smart grids, metering, and local energy balancing.

Workforce and Field Operations arrow_forward

Embrace unparalleled flexibility and scalability through our innovative digital platforms, empowering a connected workforce. Our AI/ML-powered platforms ensure seamless operations, excellent field service management, and an exceptional field workforce experience.

eMobility & EV Charging Infrastructure arrow_forward

Embrace unparalleled flexibility and scalability through our innovative digital platforms, empowering a connected workforce. Our AI/ML-powered platforms ensure seamless operations, excellent field service management, and an exceptional field workforce experience.

Clean Energy Shift & Sustainability arrow_forward

Our end-to-end integrated platforms empower power companies to lead the eMobility transition. By diversifying revenue streams, managing peak loads through smart charging, and integrating renewable energy sources, our comprehensive solutions facilitate EV adoption and contribute to a greener grid.

POWERED BY AI/ML

Delivering the Business 
of Connected Experiences

SEW.AI delivers integrated, AI-driven platforms that unify customers, field workers, and operations to accelerate digital transformation and build a sustainable energy future.

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AI-Powered Modern and Intelligent Customer Experiences

We enable global energy providers to earn customer trust using AI-powered strategies, personalized experiences, and advanced self-service solutions.

  • Increase in Customer Adoption 90%
  • Customer Bill Savings 40%
  • Low Utility Operational & Expense Cost 45%

Driving Customer Experience Excellence at NiSource

Discover how NiSource transformed customer experience through digital self-service and humanized AI.

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POWERED BY #1 SMARTWX PLATFORM

End-to-End AI Field Service Management

We help energy providers empower field teams, automate critical processes, and deliver field service excellence—driving operational efficiency and superior customer outcomes.

 
  • Automatic Workflows and Scheduling 100%
  • Increase in On Time Arrivals 60%
  • Reduction in Safety Incidents 42%

Multichannel Communication

Making of a Modern Utility - Mobile and Digital CX 
Platforms for a Leading Utility

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Billing & Payment

The Next in Billing & Payment Experience: Winning 
Story of a Leading Energy Provider

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Intelligent Way to Optimize Energy Use

We provide energy providers with integrated data intelligence and process automation, leveraging AI, ML, and IoT to enhance efficiency and operational performance.

Latest Trends & Highlights

Why the Energy Industry Will Define the Future of Technology

There’s a quiet but undeniable truth reshaping our world: the future of technology is, unequivocally, t...

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Vertical AI Meets Action: A Practical Roadmap For Energy And Utilities

The industry is drowning in white papers, panel discussions and high-level strategy decks. On the...

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Why the Utility Industry Must Rethink Its Digital Future

Imagine standing in the control room of a power grid 20 years ago. Operators manually tracking...

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