Location Intelligence & Route Optimization
Real-time and Intelligent Assistance to Utility Field Workforce
Talk To Us
Location Intelligence and Route Optimization for On-time Service Delivery
SEW’s Location Intelligence and Route Optimization Platform provides optimal route to job sites considering the factors such as customers’ and workers’ time constraints, vehicle issues, and route availability. The platform can be integrated with enterprise GIS to create insights based on asset location and attributes. It allows utility back-office to have a real-time visibility on ground activities, while ensuring low transportation cost and on-time service delivery.
The platform also provides utility dispatchers, field supervisors, and fleet managers with AVL tracking that enables 360-degree view of fleet operations. It helps utilities to reduce maintenance cost, better management of field crew, and provide instant access to back-office information, allowing workers to perform their jobs in real-time.
Provide 24x7 web and mobile based access to location and status in real-time to the utility
Enhance performance metrics with GIS-integrated live tracking and insights into field activities
With geolocation insights, analyze asset usage patterns and proactively plan repairs
Provide real-time geospatial insights and intelligence to utility back-office
Enable visibility on wildfire, weather or social media feeds for better insights
Facilitate GPS-enabled live tracking of field workers and fleet
Allow utility to track, manage, monitor vehicles and optimize travel routes
Send email, text, push, alerts to customers to keep them informed and up-to-date with worker status
Provide AI/ML-powered dashboards and reports to measure the health of field service operation
Optimize travel routes, improve maintenance schedules, and enhance the entire service chain
Platform Benefits
Streamline utility operations and fleet utilization
Minimize fuel usage and distance covered
Improve worker safety with instant alerts
Optimize workforce efficiency
Optimize scheduling and dispatching
Improve workforce experience
Industry Insight and Thought Leadership
-
Rated a Major Player Worldwide by IDC for Utilities Field Service Management
SEW has been positioned as a Major Player in the IDC MarketScape: Worldwide Utilities Field Service Management Solutions 2022 Vendor Assessment. This recognition underlines its unique strength to prov...
Learn More
-
How Connected & Intelligent Customer-Workforce Experiences Help Utilities Succeed
We are witnessing a revolution in the utilities are reimagining their business – from interacting with customers to managing their physical assets and bringing technology into the workforce. How can...
Learn More
-
Race to the Future of Field Service
We are witnessing the need to build a resilient business model aggressively and innovatively. In this whitepaper, we follow the core of the WX transformation, the driving factors, and where WX is head...
Learn More