Empowering Customers to Optimize Energy-Water Use with Digital AI Platforms
SEW’s Smart Usage Platform, powered by AI, gives utility customers visibility into their energy, water, gas, and solar usage. The platform enables responsible consumption and helps utilities build data-driven strategies derived from powerful customer usage insights. Powered by industry-trained AI/ML algorithms, the Smart Usage Platform is purpose-built for utilities and their customers.
With intuitive and intelligent dashboards and personalized alerts, customers can monitor their consumption habits at different intervals and also compare them with other users. The platform encourages renewable energy consumption with multiple pre-built integrations, including solar generation. The platform is Green Button certified to empower and engage customers with the right intelligence. The platform also enables powerful consumer behavior insights for utilities and other stakeholders to deliver personalized programs, rebates, and communications.
8 Reasons to Adopt
SEW’s Smart Usage Platform
Purpose-built for Utilities using Advanced AI Algorithms
Diverse View of Consumption Ranging from Minute Intervals to Monthly and Seasonal Data
Personalised Insights for Diverse User Segments
Intelligent AI/ML-powered Home Reports Built on Behavioral Science Principles
Renewable Energy Integrations to Promote Clean Energy Adoption
Valuable Insights into Individual Appliance-Level Usage Patterns
Green Button Certified Platform For Impactful Decision Making
Sustainability Reporting To Drive Energy-Water Efficiency
Intelligent Customer Experience
Smart Usage for a Smarter Future
The Smart Usage Platform empowers utility customers- across customer segments with complete visibility into their energy, water, gas, and solar consumption. With Vertical AI/ML, our platform offers real-time detailed consumption data and usage comparisons, enabling customers to save more money and reduce their carbon footprint.
- Provide utility customers with AI-powered insights into their energy, water, gas, and solar usage in real-time.
- Enable users to explore their consumption and net solar generation patterns in seasonal, monthly, hourly, and minute intervals based on their preferences
- Allows commercial and industrial customer to optimize usage based on portfolios and enable intelligent load management
- Empower customers with intuitive insights and the ability to compare their usage with neighbors, allocated budget, historical usage, and average area consumption
- Deliver personalized recommendations and usage alerts via multichannel communications to optimize consumption.
- Equip customers with sustainability awareness tools such as Solar, Energy, and Carbon Calculators to help them identify their consumption requirements, savings, and emissions.
Vertical AI Expertise
Powerful Insights for Informed Decision Making
Our Smart Usage Platform, supporting AMI and non-AMI data integration, is built on advanced AI/ML algorithms specifically trained on utility datasets. The platform provides real-time insights and reports for customers to optimize their consumption and for utilities to craft informed strategies and efficiency programs.
- Provide customers with AI-powered Home Energy Reports and Bill Projections tailored to their usage, optimize energy consumption.
- Craft behavioral demand response programs, events, and campaigns based on customer consumption patterns.
- Deliver personalized savings tips, rebates, and programs to customers through intelligent insights.
- Leverage intelligent analytics for demand forecasting and peak load management based on customer usage patterns.
- Offer appliance-level analytics to help customers understand the energy-water usage of individual appliance.
Energy-Water Efficiency
Harnessing Intelligence for Smarter Choices and Greater Savings
SEW's Smart Usage Platform enables energy efficiency, water conservation, and prosumer empowerment through seamless integration with smart home appliances, digital marketplace, renewable technologies, distributed energy resources, and more. Additionally, the platform is Green Button certificated that allows customer intelligence to be shared across various stakeholders and participants, reducing bills and increasing consumption savings.
- Allow easy integration with renewable energy systems, such as solar rooftops, and empower users with a single view to track and compare consumption and distributed generation, reducing their reliance on the grid and promoting clean energy adoption.
- Integrate weather insights through a weather overlay to empower customers with a detailed understanding of their usage influenced by weather conditions.
- Integrate with the digital marketplace and foster smart choices by rewarding consumers with rebates and incentives on the purchase of smart energy, water, gas, and home automation appliances.
- Drive targeted and customized rebate programs, demand response programs, rate plans, EV programs, and more, leveraging consumption data to enable savings and reduce usage.
- Pre-integrated with Green Button Certification to help users securely download their consumption data.
Advanced Usage & Disaggregation Insights
Elevating Usage Transparency with AI-powered Disaggregation
Using advanced AI disaggregation algorithms, SEW’s Smart Usage Platform enables deep insights into appliance-level usage. Harnessing intelligent analytics, our platform analyzes granular-level details of individual energy, water, and gas appliances, empowering users toward resource-conscious behavior, and allowing utilities to drive superior customer experiences.
- Elevate customer savings and optimize consumption with granular insights on usage data.
- Deliver proactive notifications and alerts on appliance usage, budget limits, and usage thresholds via text, email, push, IVR, chatbot, and more.
- Drive energy efficiency and water conservation through personalized recommendations based on disaggregation insights.
- Empower customers with actionable insights and next-best-action recommendations with AI-powered consumer behavior reports.
- Balance demand and supply by leveraging predictive analytics and accurate demand forecasts based on usage patterns and disaggregation reports.
Elevating Billing & Payment and Delivering Transparent Experiences for a Leading Utility in Midwest
Read the Case Study
The SEW Advantage
#1 Digital Self-Service Platform
Omnichannel and Personalized Customer Communication
Best-in-Class In-Built Integrations
Up To 90% Increase In Customer Adoption
Promote Energy Efficiency and Water Conservation
Up To 40% Customer Bill Savings
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