Vertical-Specific AI Chatbots: Have You Heard about their Impact in the Utility Industry?
Discover how the Vertical-Specific AI Chatbots for utilties are revolutionizing customer experience. Uncover the role of conversational AI and more.
Unlocking Utility Excellence: The Journey with Connected Platforms
Exploring the pivotal role of technology and connected platforms in achieving operational excellence within the utility sector
Harnessing Cloud Technology and Vertically-Powered Platforms in Utility Field Service Management
In the current technology-driven environment, the proliferation of IoT, connected asset infrastructure, AI/ML powered platforms, and digital twins has transformed the landscape of workforce and asset management for utilities Yet, despite these innovations, many enterprises continue to rely on outdated methods such as excel spreadsheets, manual scheduling and paper-based processes.
Intelligence Unleashed : A Comprehensive Guide to AI - Powered Scheduling and Dispatching for Service Excellence across Customers, Assets and Field Workers
As the world evolves, the energy sector finds itself at a crossroads. With the ever-increasing demand for power and the constant evolution of technology, the need for smart, efficient approaches to streamline operations has never been more urgent. The emergence of smart technologies and connected FSM platforms has ignited a revolution in this traditionally robust industry, and the need for intelligent solutions has never been clearer. Amidst this evolving landscape, this whitepaper is your guide to understanding what scheduling and dispatching truly mean in this context.
Utility Service Excellence : Ensuring Uninterrupted Mission-Critical Deliveries with Wearable Technology
Today, utility field workers navigate through the intricate web of infrastructure ranging from DERs, complex smart grids, smart meters, EV charging infrastructure and connected assets to ensure not just grid resiliency but also deliver a superior experience to the end customer. Navigating complex infrastructure requires precision. The utility industry operates in real-time, and any delay can have far-reaching consequences.
SEW Named a Major Player in IDC MarketScape Report for Worldwide FSM Solutions for Utilities 2023-2024
SEW, a leading digital platform provider for global energy and water utilities, has garnered recognition as a Major Player in the IDC MarketScape : Worldwide Utilities Field Service Management Solutions 2023 Vendor Assessment (doc #US50036223, November 2023)
Transforming Utility Field Workforce Experience with AI
In the world of utilities, where keeping things running smoothly is critical, field service management plays a crucial role. Streamlined field services are vital to ensure utility infrastructure stays intact, services are delivered without a hitch, and operations run like clockwork so the customers can receive uninterrupted benefits.
How Intelligent Connected Workforce Experience Platforms Empower Utilities to Supercharge their Field Force
Explore AI-driven automation, digital self-service, and more through intelligent connected workforce experience platforms for utility transformation!
Mixed Reality: A Game Changer for Utility Field Service?
Learn how mixed reality helps in transforming field service operations with use cases like hands free operations, remote collaboration and more!
The Power of AI / ML and Automation-Driven Platforms in Modernizing Field Workforce Management for Utilities
This informative article by Tony Williams (VP, Mobile Workforce Experience) delves into the emerging advancements in utility field workforce management, powered by AI, ML and automation to drive utility transformation!