Imagine a non-profit, community-owned utility that has been serving its customers for over 100 years, but is now facing challenges with managing countless work orders. This inefficiency leads to delays, frustration among field workers, and increased operational costs.

Discover how this long-standing utility turned things around by integrating SEW’s SmartWX Platform. This AI-driven, vertically integrated platform transformed their field operations by ensuring that field workers had timely access to accurate orders and information.

The result? - Faster response times, reduced costs, and a more productive workforce than ever before.

Download the full case study to see how SEW’s Smart WX Platform revitalized this utility's operations and enhanced service delivery.

Discover how one of the largest publicly owned electric utilities in the U.S. tackled its outdated workforce management system with SEW’s SmartWX Platform. Facing challenges in real-time field operations and work order management, the utility needed a solution to streamline dispatching and adapt quickly to changes. SEW’s SmartWX Platform provided a digital transformation by integrating back-office systems with real-time field operations, empowering field workers with mobile access, and enhancing supervisor oversight.

Curious about the results? Download the full case study to explore how this major utility improved efficiency, responsiveness, and overall workforce management.

Driven by a vision to conserve water, reduce costs, and embrace social responsibility, the UK’s leading water utility is committed to tackling challenges for its customers, no matter how complex. To address these challenges, the utility sought a digital intervention that would empower their field workers, streamline workforce management, and automate field service processes.

Learn how they partnered with SEW to adopt the Smart WX platform—a comprehensive digital workforce management solution engineered to enhance operational efficiencies, boost workforce productivity, and elevate customer service. Discover the ease and convenience this platform brings to the daily routines of utility field workers, dispatchers, admins, and supervisors.

A leading 100-year-old US power provider, serving over 1.4 million homes and businesses, faced challenges with outdated legacy systems, siloed communication, and manual processes. These issues hindered workforce productivity and field service operations, making it difficult for the utility to scale. They needed a modern cloud solution to reduce costs, streamline operations, and gain insights into their field workforce.

Download the cases study to discover how they overcame these obstacles by adopting SEW’s Smart WX Platform with AI/ML-driven technology, transforming their field services lifecycle with digital innovation, intelligent automation, and enhanced workforce engagement.