Leadership 2022 – Harman Sandhu’s take on prominent industry themes this year
Hear from Harman Sandhu, President, on industry insights, technology trends and actionable insights for utilities.
Leadership 2022 – Deepak Garg showing us the way!
Why not make 2022 the year when we scale Intelligent Connections to build a secure Energy-Water Future? Hear from our CEO and Founder, Deepak Garg on how the energy and utility world is evolving and what we aspire to do.
The New Normal In Utility CX
No matter where you are in your CX journey—on the bleeding edge or just getting started—COVID showed us all some great examples of what a truly digitally enabled customer experience could look like in the future. And for many, the recent world events provided a catalyst to attract a segment of customers into channels that might have otherwise taken years to draw in.
Darren Brady- Chief Customer Officer, SEW on Adapting for Today and Tomorrow
Hear from Darren Brady, Chief Customer Officer, as he shares strategies for navigating change and offers actionable insights for utility success today and in the future.
Deepak Garg on Connecting Billions of People
Hear from Deepak Garg, Founder & Co-CEO, as he shares his vision to engage, educate, and empower billions through digital platforms, placing people at the heart of the energy-water revolution.
The Digital Reset – Utility Billing and Payments in the Age of Digital Customer Experiences
Today’s consumers are writing the rules for themselves: how, when, and where they want to pay their bills. Consumer billing preferences are increasingly becoming more digital due to convenience, control, and speed. With the rise of mobile channels and mobile wallet payments, utilities have an opportunity to embrace digital media – for bill presentment and payments. This document covers the changing billing and payment preferences for consumers and explores opportunities for utilities.
Digital Customer Experience (CX)- A Game Changer for Energy and Water Providers
Cutting to the chase: The clarion call for delivering digital customer experiences has never been so strong for the energy and water providers.
This World Water Day, Become a Water Conservation Superhero!
The Road Ahead- Defining the Next in CX for Energy and Utility Industry
The Other Worldly Story of Utility Co. and Millennials
The dabble between Utility Co. and Millenials is not new. Here's the other worldly story from the life of utility co. as he grows up to befriend millennials and achieve the dream of building a better world.