Deepak Garg on Connecting Billions of People
Hear from Deepak Garg, Founder & Co-CEO, as he shares his vision to engage, educate, and empower billions through digital platforms, placing people at the heart of the energy-water revolution.
The Digital Reset – Utility Billing and Payments in the Age of Digital Customer Experiences
Today’s consumers are writing the rules for themselves: how, when, and where they want to pay their bills. Consumer billing preferences are increasingly becoming more digital due to convenience, control, and speed. With the rise of mobile channels and mobile wallet payments, utilities have an opportunity to embrace digital media – for bill presentment and payments. This document covers the changing billing and payment preferences for consumers and explores opportunities for utilities.
Digital Customer Experience (CX)- A Game Changer for Energy and Water Providers
Cutting to the chase: The clarion call for delivering digital customer experiences has never been so strong for the energy and water providers.
This World Water Day, Become a Water Conservation Superhero!
The Road Ahead- Defining the Next in CX for Energy and Utility Industry
The Other Worldly Story of Utility Co. and Millennials
The dabble between Utility Co. and Millenials is not new. Here's the other worldly story from the life of utility co. as he grows up to befriend millennials and achieve the dream of building a better world.
The Chronicles of Winning Billing and Payments Experiences
From high bill shocks to becoming a super energy saver - Here's a story of transformation with superior, hassle-free, digital billing and payment experience
A Billion Possibilities-The CX Revolution In Indian Utility Industry
India- A land of Billions. Billion Ideas. Billion Innovations. Billion Possibilities. We know India as a nation rooted in culture and history, one that is continually innovating and set to dictate the future. Innovation that made Pushpak Vimaan back in the age of Ramayan to Mangalyan in the 21st century, India’s scientific prowess is well known to the world. Similar is the story of the energy and water ecosystem in India. It is the story of reverence and innovation. In this whitepaper, we decode the Indian Energy-Power Landscape and talk about the CX revolution underway.