Transforming Energy Accessibility with AI Innovation
Discover how adopting an approach for People+AI approach can help utilties and agencies promote energy equity among low-income groups.
Enabling Customers Savings and Demand Management under the Emergency Load Reduction Program (ELRP) for A Leading Utility in California
Empowering customers in multiple regions of California for nearly a decade and a half, this leading energy-providing utility is on its tips to always be aligned with the customer’s wants and needs, optimize operations, and balance the grid. To enable this, the utility decided to leverage the emergency load reduction program (ELRP) created by the California Public Utilities Commission (CPUC). So, how did they do it?
By partnering with SEW and implementing the #1 digital customer experience (CX) platform, including the Smart Demand Response Program Platform.
Vertical-Specific AI Chatbots: Have You Heard about their Impact in the Utility Industry?
Discover how the Vertical-Specific AI Chatbots for utilties are revolutionizing customer experience. Uncover the role of conversational AI and more.
SmartChatbot's Heroic Odyssey
Step into the realm of AI innovation and an electrifying adventure with our dynamic duo, LegacyTusker and SmartGenZ! Follow along as our heroes navigate through challenges, unravel mysteries, and unleash the power of Smart Chatbot to conquer all obstacles in their path.
Taking the Technology Tangent for Affordability and Energy Equity
From Crumbling Pipes to Connected Platforms
Explore insights on aging water infrastructure, connected platforms and predictive analytics to ensure sustainable water management
The Energy Equation: Balancing Affordability and Equity
Discover the intricate balance between affordability and equity in the energy sector, as we explore solutions and challenges in ensuring access to essential services while promoting fairness and inclusivity. Learn how SEW champions energy efficiency and equitable access to resources through innovative digital solutions.
Pioneering Progress: Transforming Customer Experience with AI
Discover how the future of customer experience in utilties is reshaping with emerging trends. Uncover the role of chatbots, vertical AI & analytics.
Powering India with Bharat eSmartMeter App: Naye Bharat Ki Nayi Urja
IntelliSmart, Bharat's leading smart metering and digital solutions provider, partnered with the Power Ministry and SEW to launch the Bharat eSmart Mobile Application (BeSMA). This innovative app, available on iOS and Android, empowers consumers with real-time control over their electricity usage. Seamlessly integrating with smart meters, BeSMA provides personalized insights, incentives, and secure payment options, fostering energy efficiency and customer engagement.
SEW Positioned as a Leader in IDC MarketScape Report for Worldwide Digital Customer Engagement Solutions for Utilities 2023-2024
SEW named IDC Leader in Digital Customer Engagement for Utilities. Smart CX empowers utilities with AI-driven innovation for the digital age.