Imagine a non-profit, community-owned utility that has been serving its customers for over 100 years, but is now facing challenges with managing countless work orders. This inefficiency leads to delays, frustration among field workers, and increased operational costs.

Discover how this long-standing utility turned things around by integrating SEW’s SmartWX Platform. This AI-driven, vertically integrated platform transformed their field operations by ensuring that field workers had timely access to accurate orders and information.

Discover how one of the largest publicly owned electric utilities in the U.S. tackled its outdated workforce management system with SEW’s SmartWX Platform. Facing challenges in real-time field operations and work order management, the utility needed a solution to streamline dispatching and adapt quickly to changes. SEW’s SmartWX Platform provided a digital transformation by integrating back-office systems with real-time field operations, empowering field workers with mobile access, and enhancing supervisor oversight.

Driven by a vision to conserve water, reduce costs, and embrace social responsibility, the UK’s leading water utility is committed to tackling challenges for its customers, no matter how complex. To address these challenges, the utility sought a digital intervention that would empower their field workers, streamline workforce management, and automate field service processes.

A leading 100-year-old US power provider, serving over 1.4 million homes and businesses, faced challenges with outdated legacy systems, siloed communication, and manual processes. These issues hindered workforce productivity and field service operations, making it difficult for the utility to scale. They needed a modern cloud solution to reduce costs, streamline operations, and gain insights into their field workforce.