Driven by a vision to conserve water, reduce costs, and embrace social responsibility, the UK’s leading water utility is committed to tackling challenges for its customers, no matter how complex. To address these challenges, the utility sought a digital intervention that would empower their field workers, streamline workforce management, and automate field service processes.
Learn how they partnered with SEW to adopt the Smart WX platform—a comprehensive digital workforce management solution engineered to enhance operational efficiencies, boost workforce productivity, and elevate customer service. Discover the ease and convenience this platform brings to the daily routines of utility field workers, dispatchers, admins, and supervisors.