The Intersection of Energy Management and AI
Explore the role of Vertical AI in modernizing grid management. Learn how AI optimizes grid stability and operations for a sustainable energy future.
How SEW's Digital CX Platforms Help Utilities Keep Up with AI, CX, and Innovation Imperatives
In a recent discussion with ASUG, Deepak Garg, Founder & Co-CEO, SEW shared insights on critical AI, CX and innovation imperatives for utilities.
Pioneering the Next Era of Energy-Water Innovation with People + AI
Discover how SEW leverages AI to enhance digital capabilities in the energy and water. Learn about the benefits of People + AI for utility innovation.
Modernizing Citizen Experiences: Why Local Governments Need an AI-Powered Platform Approach
In our latest blog, explore how AI-powered platforms can drive elevated citizen experiences and help local bodies build trust among the community!
A Digital Water Conservation Revolution Led By A Utility in Colorado, Powered By SEW’s Smart Platforms
A water utility company in Colorado initiated a water management project to address the critical need to conserve water and water scarcity and address the rising water needs of their customers.
As a result, the utility partnered with SEW to implement SEW’s Customer Experience (CX) Platform, Intelligent Experience (IX) Platform, and Smart Water Conservation Platform and drive water conservation and sustainability.
Powering Grid + People for a Sustainable Future
Explore how the synergy between People and AI is reshaping modern utilities in the constantly changing energy landscape.
Delivering Exceptional EV Experiences With SEW’s Advanced eMobility Platform
This Indian utility played a pivotal role in driving eMobility adoption in India. Recognizing the need for increasing sustainability and clean transportation, the utility adopted an intelligent solution to accelerate EV adoption and drive EV experiences.
The utility partnered with SEW and implemented its Advanced eMobility Platform to establish an advanced charging network for its millions of customers and equip them with a self-service platform for easy charging management.
Transforming Digital Customer Experiences (CX) with the #1 Platform at a Leading Municipally Owned Gas Utility in the US
Empowering customers for over 150 years, this leading municipally owned gas utility in the US has always prioritized stability, continual growth, and customer satisfaction. Managing over 5,500 miles of gas mains and service pipes, they deliver 70 billion cubic feet of safe, reliable natural gas annually to over 500,000 customers. To enhance their services and meet evolving customer needs, the utility decided to leverage digital transformation.
Elevating Billing & Payment and Delivering Transparent Experiences for a Leading Utility in the Midwest
A Midwest-based utility provides regulated energy and natural gas services to over 1 million customers. With the sudden rise of COVID-19, customer expectations and the need for operational efficiency evolved. Resulting in the utility’s proactive decision to act promptly to the dire situation.
Partnering with SEW, the utility implemented SEW’s #1 Digital Customer Experience Platform, including the Smart Usage Platform, to address customer needs for digital experience and simultaneously digitize their operations.
Fueling Next-gen Customer Experiences for One of the Largest Indian Utilities! One Platform for All Power Needs
This India-based energy utility has been serving its customers across multiple states in India! While its partners had individual and unique distribution requirements, customers' expectations were simultaneously increasing. To address these concerns, the utility recognized the need to implement a single integrated platform to streamline operations, partner needs, and customer needs.
The utility partnered with SEW and leveraged its #1 digital customer experience (CX) platform, including the Smart Disaggregation Platform, to drive customers' energy needs.