SEW named IDC Leader in Digital Customer Engagement for Utilities. Smart CX empowers utilities with AI-driven innovation for the digital age.
From crafting customer centric approach to leveraging AI, dive into the lessons & learnings from WE3 Summit, a global movement to reimagine future.
SEW, a leading digital platform provider for global energy and water utilities, has garnered recognition as a Major Player in the IDC MarketScape : Worldwide Utilities Field Service Management Solutions 2023 Vendor Assessment (doc #US50036223, November 2023)
In the era of digital transformation, industries across the globe are witnessing a revolution that transcends conventional boundaries. By integrating AI into the customer experience, utilities can provide personalized solutions, anticipate evolving needs and streamline interactions. Explore use cases that demonstrate the exceptional connected experiences AI brings to the energy and water ecosystems.
In an era marked by unprecedented changes in the energy landscape, utilities find themselves navigating through a myriad of challenges, from regulatory uncertainties to paradigm shifts driven by renewable energy and emerging technologies.
In the world of utilities, where keeping things running smoothly is critical, field service management plays a crucial role. Streamlined field services are vital to ensure utility infrastructure stays intact, services are delivered without a hitch, and operations run like clockwork so the customers can receive uninterrupted benefits.
Explore the evolving energy landscape, empowering customers with sustainable practices. Dive into strategies for a connected, and clean energy future.
In a world constantly propelled by technological advancements, acknowledging and celebrating innovation is not just a formality but an essential pillar of progress. The WE3 Summit stands as a testament to this belief, a gathering that transcends mere recognition to honor the game-changers, the disruptors, and the pioneers in the field of digital energy and water technology.
In an era of technological innovation and evolution, AI is a potent disruptor reshaping industries from healthcare to eMobility. With unparalleled capabilities to analyze vast data sets, AI has unleashed a new era of ways of working, decision-making, and insights generation.
Discover how utilities can embrace the power of AI technology and elevate customer experience and field service efficiency
