Recent news, Upcoming Events, and Accolades at SEW

Energizing Our Tomorrow - Powering Grid + People for a Sustainable Future

Read more about Energizing Our Tomorrow - Powering Grid + People for a Sustainable Future

Clean energy advancements are transforming our energy systems, reducing carbon footprints and driving the evolution of the grid towards decentralization. Fueled by renewable energy and smart technologies, this transformation demands advanced energy management solutions and effective customer partnerships.

We are thrilled to present our latest e-book, which explores how the synergy between People and AI is reshaping modern utilities in the constantly changing energy landscape.

Discover Key Insights Inside:

Vertical-Specific AI Chatbots: Have You Heard about their Impact in the Utility Industry?

Read more about Vertical-Specific AI Chatbots: Have You Heard about their Impact in the Utility Industry?

Discover how the Vertical-Specific AI Chatbots for utilties are revolutionizing customer experience. Uncover the role of conversational AI and more.

SmartChatbot's Heroic Odyssey

Read more about SmartChatbot's Heroic Odyssey

Step into the realm of AI innovation and an electrifying adventure with our dynamic duo, LegacyTusker and SmartGenZ! Follow along as our heroes navigate through challenges, unravel mysteries, and unleash the power of Smart Chatbot to conquer all obstacles in their path.

From Innovation to Sustainable Impact: Exploring Self-Generation and Energy Storage

Read more about From Innovation to Sustainable Impact: Exploring Self-Generation and Energy Storage

Discover the concept of self-generation of electricity, energy storage systems, and the role of digital AI self-serve platforms in effectively producing electricity, contributing to bill savings, reducing carbon footprint, and supporting energy transition. Read the blog for insights.

From Silos to Synergy: Preparing Utilities for Next-Gen Business Experience

Read more about From Silos to Synergy: Preparing Utilities for Next-Gen Business Experience

Utilities need to evolve beyond the siloed approach to AI-powered connected experience. Explore strategies for crafting a connected...

Weaving the Threads of Technology: Integrations, APIs, and AI for Utility Innovation

Read more about Weaving the Threads of Technology: Integrations, APIs, and AI for Utility Innovation

Explore how integrations, APIs, and AI are transforming the utility industry, driving resilience and growth amidst changing landscapes.

Redefining the Business Experience for Utilities with AI

Read more about Redefining the Business Experience for Utilities with AI

Utility businesses are experiencing a digital transformation with AI integration. Explore how AI is enhancing utility experiences and operations.

Embracing the Power of AI: Ten Use Cases Redefining the Utility Industry’s Future

Read more about Embracing the Power of AI: Ten Use Cases Redefining the Utility Industry’s Future

Discover how utilities can embrace the power of AI technology and elevate customer experience and field service efficiency

Winning Story of Improving Customer Satisfaction and Experience during Service Outages - Case Study of a Public Utility

Read more about Winning Story of Improving Customer Satisfaction and Experience during Service Outages - Case Study of a Public Utility

When outages happen, what are the ways to connect better with customers? This is a question that the utility was grappling with. As the customers demand 24*7 connectivity and improved service experience, building stronger relationships requires deep understanding of customer behavior— especially during power outages.

Read how this public utility used a proactive approach to engaging with customers before, during, and after power outages, all powered by AI/ML technology.

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