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Breaking New Ground: Say Hello to the Powerful Innovation in Digital Field Workforce Experience Platform Powered by AI/ML

Submitted by SewAiAdmin on Mon, 03/27/2023 - 10:01

The world of technology is constantly evolving, and it’s no different for utilities. If they want to stay ahead of the game, they need to adapt to the times. Introducing our top-of-the-line Digital Field Workforce Experience (WX) Platform - SmartWX for field service management (FSM). SmartWX is built to offer intelligent scheduling and dispatching capabilities, efficient field service management, and customer engagement - all in a single integrated platform powered by AI/ML.

Adding a Dash of Intelligence in a Place you Call Home

Adding intelligence to outage management with integrated cloud-based digital platforms

Submitted by SewAiAdmin on Wed, 03/30/2022 - 13:31

Utilities must be prepared for weather fluctuations, extreme events, growing network complexity, emergency disruptions, excavation digging, damage from the public, and whatnot. For many utilities, the strength of their outage management system is truly being tested. In times of crisis, customers show no tolerance for poor communications and uncertainty. They expect instant, precise and all necessary communication on the channel of their choice.

The Road Ahead- Defining the Next in CX for Energy and Utility Industry

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