Celebrating Success Stories with our Global Partners
Explore how with SEW’s Leading AI-Powered Customer and Workforce Experience Platforms, together with our global partners, we are driving digital transformation in the Energy and Water sectors.
Share your Success with SEW
At SEW, our partners are the cornerstone of our mission to accelerate digital transformation in the utility sector. Through our strategic partnerships, we’ve created a powerful ecosystem that leverages AI-driven digital platforms, designed by industry experts, to deliver real, impactful outcomes. We want to know how you're solving challenges and driving success for your customers using SEW’s innovative platforms to lead the charge in energy transformation and elevate their industry standing.
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Featured Success Stories
SEW has nurtured strategic alliances with a curated set of the world's leading technology and solution
providers. Discover how our partners are leveraging AI to drive innovation and growth.
SEW Partner Success Stories
Customer Experience
Winning customer's heart & achieving continuous business goals: Story of a Leading Australian Utility
The Energy provider wanted to leverage modern digital tools and platforms that helped them achieve customer service excellence and build systemic resilience against disruptive factors. The vision was to partner with customers throughout their journey and assist them in making smart and sustainable energy choices. Read the Case Study
Outage Management
Delivering Connected and Superior Outage Management Platform to 1.2+Million Midwest Energy Customers
From planned outage preparation to unplanned challenges, it is becoming imperative for utilities to keep customers informed and empower them with the right tools & platforms. A Midwest power & gas utility, harnessed the power of SEW's cutting-edge digital customer experience platform to elevate its outage management and redefine customer engagement. Read the Case Study
Billing & Payment
The Next in Billing & Payment Experience:
Winning Story of a Leading Energy Provider
The utility provider embraced transformation by revolutionizing its billing and payment operations and prioritizing digital solutions for customers. This proactive approach enables the utility to address customer challenges and capitalize on valuable opportunities. By prioritizing enhanced services and embracing sustainability, the utility demonstrates its commitment to creating a better future for its customers.Read the Case Study
Smart Communications
Scaling Smart Communications and 24x7 Service for a Leading Energy Provider
Serving energy customers in the United States for over a century, the leading energy provider operates by keeping customers at the heart of its business. The utility understood the need to establish modern service delivery and build intelligent, personalized communications. By partnering with SEW and implementing the #1 digital customer experience (CX) platform and Smart Chatbot capabilities.Read the Case Study
Latest With Our Partners
Esri Joins SEW's Partner Network Global Ecosystem
The workforce experience platform helps utilities to intelligently manage field operations for making service experiences effortless for end customers. With mapping technology, SEW will simplify workflows and improve process efficiency.
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SEW and Utility Solutions Partners (USP) Partner to Accelerate Digital Transformation
The partnership with USP's expertise, is poised to enable utility companies to optimize the benefits of digital transformation, streamline business processes, and achieve cost-effectiveness.
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Redefining Utility Consumer Experience in Digital Era
Tech Mahindra’s (TechM’s) digital first customer service and engagement approach accompanied by SmartCX digital platform SEW which is powered by AI and data-driven intelligent systems that help utilities realize tangible business benefits.
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