10 Important Digital Transformations in Energy & Utilities

The energy and utility sector is undergoing a rapid, tech-driven transformation—and staying ahead means understanding not just where the industry is, but where it’s going. In this exclusive report, SEW.AI unpacks 10 important digital transformations that will define the next phase of growth, resilience, and innovation across the energy and water ecosystem.

City of Toledo’s Journey to Citizen Empowerment using Digital Innovation

Discover how the City of Toledo, Department of Public Utilities (DPU) transformed citizen engagement and operational efficiency through a unified digital customer experience platform, powered by SEW’s SmartCX.

Faced with legacy systems, rising service expectations, and underserved digital access, Toledo embarked on a mission to make water services more inclusive, responsive, and real-time. This case study reveals how they: