Case studies

City of Toledo’s Journey to Citizen Empowerment using Digital Innovation Case study

Australian Utility Drives Digital Innovation with SmartCX Platform Case study

Alectra Utilities' Transformation Journey with SEW AI Platforms Case study

SEWA’s Revolutionizing Journey to Holistic Digital CX-WX Transformation Case study

Designing Industry Leading Digital CX for a Municipally Owned Electric & Water Utility Case study

Building Drought Resilience with Digital Customer Engagement Powered by Smart Analytics Case study

DTE Energy’s Technology Transformation with SEW's AI Platform Case study

Modernizing Field Operations for a Leading Utility to Enhance Workforce Experiences with SEW’s IDC Recognized AI-Powered SmartWX Platform Case study

Digitizing Field Workforce Management for South Carolina’s Leading Electric Provider with the SEW’s SmartWX Platform, Serving Over 2 Million Customers. Case study

Achieving Field Workforce Experience Excellence with Digitization & Automation Case study