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  • Platform
    smartcx SmartCX PLATFORM
    (CUSTOMER EXPERIENCE)

    Digital Customer Engagement

    Energy Efficiency

    Billing and Payments

    Outage Management

    Multichannel Communication

    smartix SmartWX PLATFORM
    (WORKFORCE EXPERIENCE)

    Auto Scheduling and Dispatching

    Location Intelligence

    Tech-En-Route

    Work Order Management

    Asset and Inventory Management

    smartwx SmartiX PLATFORM
    (INTELLIGENT EXPERIENCE)

    Energy and Water Analytics

    Customer Behavioral Analytics

    In-Built IoT and AI Use Cases

    Complaints and Violations

    Program and Rebate Management

    smartbx SmartBX PLATFORM
    (BUSINESS EXPERIENCE)

    Customer Relationship Management

    Customer 360

    Smart Campaign Management

    AI/ML Reporting and Analytics

    AI-Powered BX CoPilot

    smartgx SmartGX PLATFORM
    (GRID EXPERIENCE)

    Blockchain and AI-ML Technology

    Intelligent Energy Exchange

    Secure and Smart Contracting

    Behavioral Demand Response

    Energy Reliability and Resilience

    smartbits SmartBITs PLATFORM
    (BUSINESS INTEGRATION)

    Integration Platform as a Service

    Scalable Microservices

    API Management

    Pre-Integration Adaptors

    Data Mapping Control

    people
  • Product

    Customer Experience

    • Billing & Payments
    • SEW Smart Outage and Storm AI Platform
    • Usage & Tracking
    • Smart CRM
    • Customer Service Management
    • Multichannel Communication
    • Smart Chatbot
    • Low Income
    • SEW Amplify
    • SmartBX CoPilot

    Field Service Management

    • Schedule & Dispatch
    • Enterprise Asset Management
    • Tech-En-Route​
    • Location Intelligence & Route Optimization
    • Damage Assessment
    • Vegetation Management
    • Smart Wearables
    • Intelligent Knowledge Management & Training
    • Smart Meter Management

    AI and Innovation

    • Energy Efficiency
    • Demand Response
    • Energy Disaggregation
    • Advanced E-Mobility
    • Smart Home Management
    • Digital MarketPlace
    • Water Conservation
    • Drought Management
    • Complaints & Violations
    • Rebate and Program Management
    • Ways to Save
  • Industry
    • Power

      Unlocking the Digital Value for Power Providers, Globally

    • Gas

      Digitally Transforming Operations for Gas Providers

    • Smart Cities

      Driving Innovation for Smart Cities to deliver a Sustainable Future

    • Energy Retailers

      Reimagining the Retail Energy Experiences with Digital Platforms

    • Water

      Charting the Digital Transformation Journey for Water Providers

    • Solar

      Advancing Solar Power with Powerful Digital Solutions

    • E-Mobility

      Advancing E-Mobility with Innovative Digital Solutions

    • Communication Service

      Building Intelligent CX for Communication Service Providers

    What's New!

    deepak

    The Power of People + Honest AI for Energy and Water: Our Vision for Achieving Global Sustainability

    power
    blog

    SEW Positioned as a Leader in IDC MarketScape Report for Worldwide Digital Customer Engagement Solutions for Utilities

    smartcs
  • Developer
  • Company
    • About Us

      Together with Energy and Water Providers, We are on a Mission to Engage, Empower and Educate Billions of People

    • Newsroom

      Explore the Recent News, Upcoming Events, and Accolades

    • Thought Leadership

      Coming Straight from Industry Experts, We Break the Clutter for You with our Thought Leadership Content.

    • Careers

      We are Looking for Skilled and Innovative Individuals to Help us Shape the Future

    • Partners

      Nurturing Strategic to Create and Deliver Best-fit Technology and Business Solutions for Customers

    • Our Team

      Dedicated to Driving Change our Leadership Team Brings Deep Domain Expertise to Accelerate Utility Business Value.

    What's New!

    smartcxx

    The Power of People + Honest AI for Energy and Water: Our Vision for Achieving Global Sustainability

    smartsew
    smartcsewx

    SEW Positioned as a Leader in IDC MarketScape Report for Worldwide Digital Customer Engagement Solutions for Utilities

    smartcxxx
  • Contact Us​

Meet the Industry’s #1 Power Couple

Submitted by SewAiAdmin on Fri, 02/14/2025 - 17:00
  • Read more about Meet the Industry’s #1 Power Couple

Connected Customer-Workforce Experiences is the biggest green flag for utilities! Some matches are just meant to be, like SmartCX & SmartWX! Our AI platforms work together effortlessly to deliver seamless, personalized experiences that drive results. Dive into our latest comic to learn how!

Caesar's Illuminated Destiny

Submitted by SewAiAdmin on Tue, 10/29/2024 - 13:25
  • Read more about Caesar's Illuminated Destiny

A fascinating tale began in ancient Rome. In the midst of this adventure, a planned power outage created the perfect climax.

SmartChatbot's Heroic Odyssey

Submitted by SewAiAdmin on Wed, 05/22/2024 - 12:07
  • Read more about SmartChatbot's Heroic Odyssey

Step into the realm of AI innovation and an electrifying adventure with our dynamic duo, LegacyTusker and SmartGenZ! Follow along as our heroes navigate through challenges, unravel mysteries, and unleash the power of Smart Chatbot to conquer all obstacles in their path.

Fight Your Field Workforce Demons with WX Platform

Submitted by SewAiAdmin on Sat, 10/29/2022 - 13:30
  • Read more about Fight Your Field Workforce Demons with WX Platform

Are you familiar with the story of the ferocious Lernaean hydra? A story that has parallels in today’s day and age for utility field services.

Eliminate the Evils from Field Services with WX Platform

Submitted by SewAiAdmin on Sat, 10/29/2022 - 13:27
  • Read more about Eliminate the Evils from Field Services with WX Platform

The energy and water providers have their own Pandora’s Box, filled with growing industry challenges, rising consumer demands and operational roadblocks. Can energy and water providers tackle these challenges and close the Pandora Box for good?

A Tale of Evolution: The New EV Reality

Submitted by SewAiAdmin on Thu, 06/23/2022 - 11:24
  • Read more about A Tale of Evolution: The New EV Reality

Read an interesting tale of evolution, that leads us to the new electric vehicle (EV) reality! Our ancestors will be proud we are going the eMobility way!

Seriously Digital – Magic of Workforce Experiences

Submitted by SewAiAdmin on Tue, 04/26/2022 - 10:02
  • Read more about Seriously Digital – Magic of Workforce Experiences

Now is the time to unwind and delve into the story of Joe. Find out what happens as the angel mobility rises and the magic of workforce experience is unleased.

The Other Worldly Story of Utility Co. and Millennials

Submitted by SewAiAdmin on Fri, 07/16/2021 - 08:05
  • Read more about The Other Worldly Story of Utility Co. and Millennials

The dabble between Utility Co. and Millenials is not new. Here's the other worldly story from the life of utility co. as he grows up to befriend millennials and achieve the dream of building a better world.

The Chronicles of Winning Billing and Payments Experiences

Submitted by SewAiAdmin on Fri, 07/16/2021 - 08:03
  • Read more about The Chronicles of Winning Billing and Payments Experiences

From high bill shocks to becoming a super energy saver - Here's a story of transformation with superior, hassle-free, digital billing and payment experience

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Connecting People with Energy and Water Providers

15495 Sand Canyon Ave. Ste. 100, Irvine, CA 92618

Reach Us

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+1 (949) 409-6833

Product
  • SmartCX
  • SmartWX
  • SmartiX
Industries
  • Power
  • Water
  • Gas
  • Solar
  • Smart Cities
  • E-Mobility
  • Energy Retailers
Company
  • About Us
  • Contact Us

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