Digital Customer Engagement
Energy Efficiency & Water Conservation
Billing and Payments
Outage Management
Customer Communication and Experience
EV Adoption and Management
Auto Scheduling and Dispatching
Tech-En-Route
Work Order Management
AI-Powered Reports and Dashboards
E-Learning, Training and Knowledge Management
Meter Read Capability
Asset and Inventory Management
Energy and Water Analytics
Customer Behavioral Analytics
In-Built IoT and AI Use Cases
Complaints and Violations
Program and Rebate Management
Powered by Blockchain and AI-ML Technology
Intelligent Exchange of Clean Energy
Secure and Smart Contracting
Behavioral Demand Response Programs
Energy Reliability and Resilience
Smart Customer Relationship Mgmt
Customer 360
Smart Campaign Mgmt
AI/ML Reporting and Analytics
Service Management
Unified Operations
Unlocking the Digital Value for Power Providers, Globally
Digitally Transforming Operations for Gas Providers
Driving Innovation for Smart Cities to deliver a Sustainable Future
Reimagining the Retail Energy Experiences with Digital Platforms
Charting the Digital Transformation Journey for Water Providers
Advancing Solar Power with Powerful Digital Solutions
Advancing E-Mobility with Innovative Digital Solutions
Building Intelligent CX for Communication Service Providers
The Power of People + Honest AI for Energy and Water: Our Vision for Achieving Global Sustainability
SEW Positioned as a Leader in IDC MarketScape Report for Worldwide Digital Customer Engagement Solutions for Utilities
Together with Energy and Water Providers, We are on a Mission to Engage, Empower and Educate Billions of People
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Dedicated to Driving Change our Leadership Team Brings Deep Domain Expertise to Accelerate Utility Business Value.
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Today, utility customers expect personalized experiences and quick access to information on topics like service upgrades, clean energy choices, online billing and payments, smart home management, real-time outage reporting and much more
The convergence of innovative technologies, the transition towards clean energy, and evolving customer demands are reshaping the future of the energy world, and the implications are evident in the utility-customer relationships.
Grid load (electrical load or power load) refers to the total amount of electricity being consumed by all the devices connected to an electrical grid at a given moment.
Water scarcity is a growing global concern, as freshwater is a finite resource critical for sustaining life, agriculture, and industry.