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Platform

SmartCX PLATFORM
(CUSTOMER EXPERIENCE)

Digital Customer Engagement

Energy Efficiency

Billing and Payments

Outage Management

Multichannel Communication

SmartWX PLATFORM
(WORKFORCE EXPERIENCE)

Auto Scheduling and Dispatching

Location Intelligence

Tech-En-Route

Work Order Management

Asset and Inventory Management

SmartiX PLATFORM
(INTELLIGENT EXPERIENCE)

Energy and Water Analytics

Customer Behavioral Analytics

In-Built IoT and AI Use Cases

Complaints and Violations

Program and Rebate Management

SmartBX PLATFORM
(BUSINESS EXPERIENCE)

Customer Relationship Management

Customer 360

Smart Campaign Management

AI/ML Reporting and Analytics

AI-Powered BX CoPilot

SmartGX PLATFORM
(GRID EXPERIENCE)

Blockchain and AI-ML Technology

Intelligent Energy Exchange

Secure and Smart Contracting

Behavioral Demand Response

Energy Reliability and Resilience

SmartBITs PLATFORM
(BUSINESS INTEGRATION)

Integration Platform as a Service

Scalable Microservices

API Management

Pre-Integration Adaptors

Data Mapping Control
Product
Customer Experience

Billing & Payments

SEW Smart Outage and Storm AI Platform

Usage & Tracking

Smart CRM

Customer Service Management

Multichannel Communication

Smart Chatbot

Low Income

SEW Amplify

SmartBX CoPilot
Field Service Management

Schedule & Dispatch

Enterprise Asset Management

Tech-En-Route

Location Intelligence & Route Optimization

Damage Assessment

Vegetation Management

Smart Wearables

Intelligent Knowledge Management & Training

Smart Meter Management
AI and Innovation

Energy Efficiency

Demand Response

Energy Disaggregation

Advanced E-Mobility

Smart Home Management

Digital MarketPlace

Water Conservation

Drought Management

Complaints & Violations

Rebate and Program Management

Ways to Save
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Charting the Digital Transformation Journey for Water Providers

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Advancing Solar Power with Powerful Digital Solutions
E-Mobility
Advancing E-Mobility with Innovative Digital Solutions

Communication Service
Building Intelligent CX for Communication Service Providers
What's New!

The Power of People + Honest AI for Energy and Water: Our Vision for Achieving Global Sustainability

SEW Positioned as a Leader in IDC MarketScape Report for Worldwide Digital Customer Engagement Solutions for Utilities
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What's New!

The Power of People + Honest AI for Energy and Water: Our Vision for Achieving Global Sustainability

SEW Positioned as a Leader in IDC MarketScape Report for Worldwide Digital Customer Engagement Solutions for Utilities
Contact Us

Featured in Forbes: Deepak Garg, Chairman, Co-CEO & Founder, SEW, Shares a Practical Roadmap to Vertical AI for Energy & Utilities

April 04, 2025 Read More

WE3 SmartTalk 2025 Kicks-off with Paul Lau, CEO & GM of SMUD, and Deepak Garg, Chairman, Co-CEO & Founder, SEW

April 02, 2025 Read More

SEWA Honored with Prestigious Digital Government Award, Powered by SEW’s AI Platforms - A Historic First for the UAE

March 31, 2025 Read More

WE3 Summit Opens Call for Sponsorships for the Mega Energy & Water Event of the Year

March 11, 2025 Read More

SEW.AI Strengthens Executive Team with Appointment of CFO Barney Monte

March 08, 2025 Read More

Announcing WE3 East Coast Connect 2025: SEW’s First Regional Event in North America

March 08, 2025 Read More

SEW Wins SAP North America Partner Excellence Award 2025 for Solution Extensions & Growth

March 06, 2025 Read More

WE3 Summit 2025 Opens Call for Abstract for Industry Pioneers to Share their Vision at the Premier Energy & Utilities AI Summit

February 08, 2025 Read More

Alectra Earns Global Recognition at 2024 WE3 Digital Energy and Water Awards

November 20, 2024 Read More

Michael O’Donnell Joins SEW.AI as Co-CEO to Propel AI-Driven Growth and Global Expansion

November 14, 2024 Read More

Southwest Gas Wins Customer Experience Transformation of the Year at WE3 Summit 2024

November 13, 2024 Read More

Cemig Honored with Global Strategic Digital AI Transformation Award at WE3 Summit 2024

November 13, 2024 Read More

BHC Global Wins Partner Excellence and Growth Award at WE3 Summit 2024

November 13, 2024 Read More

Celebrating Excellence at the Mega Energy and Water Event of the Year

November 11, 2024 Read More

Featured by ASUG: Deepak Garg, Chairman, Co-CEO & Founder, Shares SEW's Vision on AI, CX and Innovation

November 05, 2024 Read More

SEW Inaugurates Global Energy Tech AI Innovation Hub in Bharat

September 13, 2024 Read More

SEW Recognized by Gartner in their Market Guide for Mobile Workforce Management Solutions for Power and Utilities

September 02, 2024 Read More

Gateway to Growth: Announcing our Newest Office in Dallas, Texas

February 23, 2024 Read More

SEW Named a Major Player in IDC MarketScape Report for Worldwide Field Service Management Solutions for Utilities 2023-2024

December 19, 2023 Read More

SEW Positioned as a Leader in IDC MarketScape Report for Worldwide Digital Customer Engagement Solutions for Utilities 2023-2024

December 13, 2023 Read More

Legend Kapil Dev Joins Executive Advisory Board at SEW (Smart Energy Water)

September 04, 2023 Read More

Expanding Horizons: Unveiling SEW's Remarkable New Headquarters in Las Vegas, Nevada!

July 22, 2023 Read More

Deepak Garg, CEO & Founder, SEW, writes on – The X Factor of Field Workforce Experience

June 12, 2023 Read More

NiSource Wins the 2023 SAP Innovation Award as Industry Leader

May 22, 2023 Read More

SEW Welcomes Tonic Worldwide to Amplify Energy and Utilities' Customer Experience CX-Outreach and Deliver Transformative Digital Experiences

May 16, 2023 Read More

SEW Completes Acquisition of CHOICE Technologies to Drive Revenue Protection for Utilities

April 18, 2023 Read More

SEW and Utility Solutions Partners (USP) Partner to Accelerate Digital Transformation for Energy and Water Utility Industry and Deliver Industry Leading Customer and Workforce Experience Platforms

March 20, 2023 Read More

IntelliSmart Infrastructure Pvt. Ltd. and SEW have been honoured with the Innovation Award in the Best Smart Grid Project in India – Technology Company/Implementing Agency category at the India Smart Grid Forum 2023.

February 24, 2023 Read More

SEW is proud to announce the SEW Cleantech Innovation Start Up Fund, up to USD 1 Million that will help fund promising startups in India who are using their innovative software solutions to transform the energy and utility space.

February 13, 2023 Read More

Itron Expands Collaboration with Smart Energy Water (SEW) to Transform the Consumer Experience. The partnership enables the energy transition through data sharing and digital customer engagement, unlocking the full potential of AMI data.

February 01, 2023 Read More

What's New!

What's New!

Newsroom

Featured in Forbes: Deepak Garg, Chairman, Co-CEO & Founder, SEW, Shares a Practical Roadmap to Vertical AI for Energy & Utilities

WE3 SmartTalk 2025 Kicks-off with Paul Lau, CEO & GM of SMUD, and Deepak Garg, Chairman, Co-CEO & Founder, SEW

SEWA Honored with Prestigious Digital Government Award, Powered by SEW’s AI Platforms - A Historic First for the UAE

WE3 Summit Opens Call for Sponsorships for the Mega Energy & Water Event of the Year

SEW.AI Strengthens Executive Team with Appointment of CFO Barney Monte

Announcing WE3 East Coast Connect 2025: SEW’s First Regional Event in North America

SEW Wins SAP North America Partner Excellence Award 2025 for Solution Extensions & Growth

WE3 Summit 2025 Opens Call for Abstract for Industry Pioneers to Share their Vision at the Premier Energy & Utilities AI Summit

Alectra Earns Global Recognition at 2024 WE3 Digital Energy and Water Awards

Michael O’Donnell Joins SEW.AI as Co-CEO to Propel AI-Driven Growth and Global Expansion

Southwest Gas Wins Customer Experience Transformation of the Year at WE3 Summit 2024

Cemig Honored with Global Strategic Digital AI Transformation Award at WE3 Summit 2024

BHC Global Wins Partner Excellence and Growth Award at WE3 Summit 2024

Celebrating Excellence at the Mega Energy and Water Event of the Year

Featured by ASUG: Deepak Garg, Chairman, Co-CEO & Founder, Shares SEW's Vision on AI, CX and Innovation

SEW Inaugurates Global Energy Tech AI Innovation Hub in Bharat

SEW Recognized by Gartner in their Market Guide for Mobile Workforce Management Solutions for Power and Utilities

Gateway to Growth: Announcing our Newest Office in Dallas, Texas

SEW Named a Major Player in IDC MarketScape Report for Worldwide Field Service Management Solutions for Utilities 2023-2024

SEW Positioned as a Leader in IDC MarketScape Report for Worldwide Digital Customer Engagement Solutions for Utilities 2023-2024

Legend Kapil Dev Joins Executive Advisory Board at SEW (Smart Energy Water)

Expanding Horizons: Unveiling SEW's Remarkable New Headquarters in Las Vegas, Nevada!

Deepak Garg, CEO & Founder, SEW, writes on – The X Factor of Field Workforce Experience

NiSource Wins the 2023 SAP Innovation Award as Industry Leader

SEW Welcomes Tonic Worldwide to Amplify Energy and Utilities' Customer Experience CX-Outreach and Deliver Transformative Digital Experiences

SEW Completes Acquisition of CHOICE Technologies to Drive Revenue Protection for Utilities

SEW and Utility Solutions Partners (USP) Partner to Accelerate Digital Transformation for Energy and Water Utility Industry and Deliver Industry Leading Customer and Workforce Experience Platforms

IntelliSmart Infrastructure Pvt. Ltd. and SEW have been honoured with the Innovation Award in the Best Smart Grid Project in India – Technology Company/Implementing Agency category at the India Smart Grid Forum 2023.

SEW is proud to announce the SEW Cleantech Innovation Start Up Fund, up to USD 1 Million that will help fund promising startups in India who are using their innovative software solutions to transform the energy and utility space.

Itron Expands Collaboration with Smart Energy Water (SEW) to Transform the Consumer Experience. The partnership enables the energy transition through data sharing and digital customer engagement, unlocking the full potential of AMI data.

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