Connecting & Automating Utility Operations with AI

Connect Systems, Automate Workflows, and Secure
and Scale APIs on a Single, Unified Business Integration Platform

  • Automated Processes
  • Accelerated Time-to-Market
  • Scalable Microservices
  • Vertical AI

Industry-Leading, AI-Powered Integration Platform for Energy and Utilities

Designed to Seamlessly Connect, Automate, and Streamline Utility Operations

SEW’s SmartBITs Platform, powered by Vertical AI, is an advanced Integration Platform specifically designed for the energy and utility industry. This comprehensive, one-stop solution connects diverse systems and processes, ensuring seamless automation and streamlined operations.

With features such as pre-built APIs and connectors, robust security protocols, data transformation capabilities, scalable microservices, drag-and-drop features, and efficient API management, SmartBITs empowers utilities to enhance efficiency, adaptability, and data synchronization for all operational needs.

Off Peak Demand Response

Integrated AI Platform for a
New Tech Connectivity Landscape

Seamlessly connecting customer touchpoints for a unified experience

Vertical AI Algorithms

Swift response to market changes and regulatory shifts

Tailored Demand Response Strategies Various Segments

Supporting utilities’ transition to cleaner energy sources

Gamified Platform Elements

Integrating disruptive technologies for operational efficiency

Advanced Energy Management

Seamless integration of both legacy and new systems

Rebates and Incentives

Microservices approach, dividing complex applications into smaller, independent services,

Renewable Energy Adoption Incentives

API-driven connectivity to connect various systems and services

Intelligent Grid Resilience

Highly adaptable, allowing utilities to quickly adapt to new market demands

Omnichannel Customer Partnerships

API Management and Microservices

Streamlined Development and Deployment with Pre-Integrated AI Platform

Simplify and enhance microservices management with a robust AI platform that supports the complete API lifecycle. With SmartBITs platform, utilities can achieve scalability and maintain operational efficiency across all system and process integrations.

Enable simplified drag-and-drop development and testing process for developers, improving productivity

Implement automated deployment processes to reduce manual errors and accelerate time-to-market

Simplify management and security of APIs exposed by microservices

Use comprehensive tools to monitor, maintain, and troubleshoot microservices

Seamlessly scale microservices to meet changing demands without interruptions

Demand Response Customer Experience

Connectivity and Data Integration

Comprehensive Integration Platform as a Service for Seamless Data Flow

SmartBITs Platform comes with pre-built connectors and sophisticated transformation capabilities to streamline data flow across diverse systems, networks, and processes. Designed for utility operations, SmartBITs ensures that critical data is unified, accurate, and accessible in real-time, enhancing operational efficiency.

Manage data transfer easily with existing utility networks, legacy systems, and third-party APIs

Access customer data quickly through integration of service, billing, and energy asset data on a unified platform

Activate seamless customer experiences with integrated service, payment and usage data and automated notifications across multiple channels

Implement RPAs to reduce manual tasks like invoice processing, allowing teams to focus on mission-critical activities

Leverage turnkey connectivity to accelerate Customer 360 initiatives, streamline operations, and reduce costs

AI Powered Grid Balancing

Automation and Scalability

Simplified Automation of Business Processes and Integration Workflows

SmartBITs delivers streamlined automation of business processes and integration workflows, designed to scale horizontally. With the capability to handle growing data volumes and transactions, SmartBITs ensures utility operations remain efficient and agile as demands increase.

Automate workflows using visual design tools for simplified process automation and integration

Ensure backward compatibility while managing updates to microservices without disrupting ongoing operations

Enable real-time monitoring and analytics for integration performance and insights, enabling proactive engagement and quick troubleshooting

Maintain data security with robust security and authentication features, including data privacy encryption

Maximize service uptime with a platform designed for high availability, minimizing downtime and service interruptions

AI ML Analytics Reporting

Catering to End-to-End Utility Operational Requirements

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The SmartBITs Advantage

  • AI Innovation

  • Accelerated Deployment

  • Low-Code/No-Code Integration

  • Robust and Reliable

  • Scalability and Future-Proofing

  • Flexible Integration

  • Unified Platform

Frequently Asked Questions

SmartBITs is an AI-powered Integration Platform as a Service (iPaaS) designed specifically for the energy and utility industry. It connects diverse systems, automates workflows, and streamlines operations through pre-built APIs, microservices, and advanced data integration capabilities.

Utilities need a Business Integration platform like SmartBITs to simplify data flow, enhance operational efficiency, and ensure seamless integration between legacy systems and new technologies. It supports scalable microservices, real-time data access, and automation, driving better customer experiences, market adaptability, and regulatory compliance..

iPaaS (Integration Platform as a Service) is a cloud-based solution that enables seamless integration of multiple systems, applications, and data sources. SmartBITs iPaaS delivers a unified platform for automation, scalable microservices, and efficient API management, ensuring smooth connectivity and enhanced operational agility for utilities.

Industry Insights and Perspectives

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