Powering Smarter Homes with Intelligent Energy-Water Experiences to Drive Sustainability
SEW’s Smart Home Management Platform is an end-to-end pre-integrated platform for managing and controlling smart appliances, including thermostats, smart showers, sprinklers, water purifiers, and more. Powered by advanced AI, ML, and IoT-enabled appliances and voice-command systems, the platform creates connected homes that ensure secure, comfortable, smart, and sustainable living.
The platform offers AI-powered deep insights into customer patterns and usage behavior, empowering energy and utility companies to provide transparency in device usage and personalized recommendations to customers while promoting responsible energy, water, and gas consumption to help reduce utility bills.
Additionally, the platform seamlessly integrates with other home automation systems, distributed energy resources, and eMobility systems, enabling utilities to drive clean and renewable energy consumption - positively impacting customers, the grid, and the environment!
Reasons to Adopt
SEW’s Smart Home Management Platform
Vertical AI-Powered Platform, Built Specially For Energy and Utilities
Smart Meter Data Integration
Smart Home Energy, Water, and Gas Reports Powered by AI/ML Analytics
End-to-End Device Integration across Multiple Smart Appliances
Renewable Energy, eMobility, and Digital Marketplace Integration
Accelerated Customer Awareness Via AI-driven Personalized Recommendations
Integration of Demand Side Management Programs
Multichannel Notification and Alerts
End-to-End Smart Home Management
Enabling Smart & Sustainable Living for Utility Customers
SEW’s Smart Home Management Platform empowers utility customers with a holistic digital platform to control various smart home devices, including thermostats, showers, water hubs, sprinklers, dishwashers, and home automation devices such as Google Home and Alexa, among many others. Powered by AI, the platform supports seamless smart meter data integration, enabling customers to monitor their energy, water, and gas usage, promoting responsible consumption and sustainable living.
- Equip customers with a self-service platform featuring an intuitive interface to manage their smart home appliances remotely and with voice commands
- Empower end-customers with granular insights into energy, water, and gas appliance usage, helping them make informed decisions
- Enable customers to access projected bills and tracking usage in real-time for efficient budgeting and bill savings
- Allow customers to be in the know by checking and controlling devices remotely and in real-time
- Educate and deliver personalized recommendations, tips, and demand response programs to promote responsible usage
AI-Powered Intelligence
Elevating Experiences and Building Grid Resilience with Intelligent Insights
Our AI/ML and IoT-powered Smart Home Management Platform empowers utilities with actionable insights, enabling data-driven decisions, running intelligent behavioral programs, driving personalized engagement, and efficiently balancing the grid. Tailored to industry-specific use cases, our platform’s intelligent reports help utilities drive customer education and awareness, equip end users with personalized home energy, water, and gas audit reports, and leverage consumer insights to deliver a superior customer experience.
- Leverage behavioral insights to optimize smart home programs, including BYOD (Bring Your Own Device) initiatives, promoting responsible consumption
- Effectively implement load-shifting strategies with automatic appliance control during peak demand
- Strengthen grid resilience by harnessing smart meter data and advanced demand forecasting
- Craft tailored marketing campaigns and communications that educate and deliver personalized programs
- Provide customers with personalized home energy, water, and gas reports and dashboards for increased consumption efficiency and cost savings
Innovation & Integrations
Leveraging Innovations to Deliver Holistic Smart Home Experience
SEW’s Smart Home Management Platform empowers utilities with cutting-edge innovations, offering comprehensive, end-to-end energy, water, and gas experiences to their end consumers. By integrating with eMobility, Digital Marketplaces, Distributed Energy Resources (DERs), and more, the platform delivers a truly holistic customer experience, drives prosumer empowerment, and positions utilities as trusted advisors in the clean energy transition.
- Integrate seamlessly with electric vehicles, providing visibility into EV usage and charging patterns
- Offer personalized rebates on smart appliances and encourage energy-efficient choices through an integrated digital marketplace
- Empower customers with easy solar panel integration, offering insights into solar generation, consumption, and savings
- Reduce grid demand and promote renewable adoption with DER integration
- Enable granular-level usage insights into smart home appliances with AI-powered disaggregation reports
Case Study
Designing Industry Leading Digital Customer Experiences for a Municipally Owned Electric and Water Utility
Download the Case Study
The SEW Advantage
Increase in Customer Satisfaction
Increase in First-time Fix Rate
Increase in Customer Query Resolution
Reduction in Call Center Call Volumes
Reduction in Customer Service Cost
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