Establishing a Connected eMobility Ecosystem and Delivering Seamless EV Ownership Experience
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SEW’s Advanced eMobility Platform is purpose built to establish a connected EV ecosystem across customers, utilities, and infrastructure providers. The platform is designed to drive EV adoption by delivering a seamless EV experience to end customers.
Seamlessly integrated into the utility ecosystem, our Advanced eMobility Platform leverages the power of AI/ML Analytics to help utilities guide customers through the complete EV journey, from discovery to awareness to engagement to services and management. The platform’s intuitive user interface makes EV ownership effortless for customers with comprehensive capabilities such as, easy EV management, secure online payments, insights into EV and energy usage, renewable integrations, and more.
Additionally, the platform empowers utilities to manage eMobility infrastructure efficiently, deliver AI-powered rebates and programs to their customers, and build grid resilience.Experience SEW’s Advanced eMobility Platform to accelerate eMobility adoption and establish a connected eMobility ecosystem.
8 Reasons to Adopt
SEW’s Advanced eMobility Platform
Vertically Specific and Purpose-built for Utilities
Hyper-Personalized EV Customer Experience Across the Customer Journey
Tailored to Diverse Charging Needs, including Multi-Family, Commercial and Public Charging
Scalable and Modular Architecture to Adapt to Dynamic Industry Needs
Hardware Agnostic Solution with SaaS Capabilities
Personalized Rebates & Programs to Make EV Ownership a Rewarding Experience
Real-Time Access to Grid Data for Dynamic Demand Management
OCPP, OCPI Compliant Feature Rich Platform
Accelerate eMobility Adoption
Delivering Elevated EV Customer Experience
Accessible via an online interface or native mobile app, SEW’s Advanced eMobility Platform empowers end customers to transition to electric vehicles easily. Leveraging AI-powered capabilities, our platform enables users to manage their EVs, facilitate easy charging management, securely pay their energy bills, avail rebates and incentives, track usage, and more — driving exceptional customer experience and widespread success of EV adoption.
- Empower users with easy EV accessibility and charging management
- Facilitate secure and safe digital payments with multiple payment channels
- Deliver customized savings and rebate plans based on AI-powered user analytics
- Promote informed decision-making by providing transparency into EV usage
- Build trust by empowering users with assisted trip planning and map views of charging stations
- Empower customers with smart chargers, connectors, and more via an integrated digital marketplace to streamline the EV ownership experience
Optimized Utility Operations
Leveraging AI to Enhance Seamless eMobility Experience and Operational Efficiency
Powered by AI, SEW’s Advanced eMobility Platform empowers utilities to bridge the gap with customers through omnichannel communication, powerful customer behavioral insights, impactful campaigns, personalized rebates and programs, custom TOU Plans, and more.
- Enhance agent experience to drive customer success with 360-degree visibility into the customer journey
- Leverage campaign management with AI-based hyper-personalization to drive impactful customer awareness and program enrollments
- Intelligent EV detection, powered by advanced disaggregation technology to deliver personalized offerings
- Streamline customer interaction with robust CRM systems for end-to-end case management, real-time status tracking, and more
- Configure and optimize DER program, rebates, and savings programs with real-time, AI-powered insights
Building Grid Resilience
Driving eMobility Forward with AI-powered Energy Management
Customized for end-to-end charging infrastructure and energy management needs, SEW’s Advanced eMobility Platform offers utilities centralized control to manage EV charging, ensuring efficient energy use and grid stability. With dynamic load management, grid management, and distributed energy resources (DER) integration, the platform helps utilities effectively manage energy demand and balance the grid.
- Monitor, control, and manage EV charging stations to optimize demand and supply
- Leverage real-time analytics to craft energy management strategies, such as vehicle-to-grid (V2G) support, time-of-use (TOU) rate plans, etc.
- Enable dynamic load management by optimally distributing load across the charging stations based on real-time grid conditions
- Leverage automated charging schedules to support the grid during peak demand
- Employ adaptive charging plans to promote off-peak usage and build grid resilience
Intelligent eMobility Innovations
Creating a Connected eMobility Ecosystem and Delivering an All-Encompassing Customer Experience
Our Advanced eMobility Platform delivers holistic, end-to-end solutions, intelligently streamlining experiences for utilities and end customers. With intelligent integrations, our platform enables energy providers to offer an integrated digital marketplace to customers, personalized demand response programs, and empower users with renewable energy sources for EV charging, delivering an integrating experience to EV customers.
- Enable effective peak load management by incorporating demand response programs and promoting off-peak charging behavior
- Drive prosumer empowerment by empowering customers with V2G integrations while balancing the grid
- Leverage pre-built integrations with major third-party and utility backend systems
- Seamlessly integrate with renewable energy resources to enable load shift and promote clean energy adoption
- Efficiently accommodate an expanding user base and dynamic needs with scalable, hardware-agnostic EV capabilities
The SEW Advantage
70% Increase in eMobility Adoption
90% Increase in Customer Satisfaction
52% Improvement in Energy Efficiency
63% Reduction in Customer Care Expense
99% Increase in Uptime and Reliability
91% Increase in Program Enrollment
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